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• sunset
• mail
• 2021/02/15 (Mon) 00:11
• Report

If the following two messages suddenly appeared in January, it was most likely Glitch, and they were corrected by contacting the call center.
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PENDING DECISION FOR FAILURE TO SUBMIT REQUIRED ID

PENDING DECISION ON YOUR ABILITY AND AVAILABILITY FOR WORK

It seems that I have to keep calling to try to get through to the call center. If you cannot get through after calling all day, we recommend that you ask for help from the Ige State Governor's office or the legislators in your area. You can find contact information for the Ige Governor's office and your legislator in the "PEUC Unemployment Insurance 13-Week Extension Program" Topic or "PEUC 11-Week Extension Program （ PEUC 2nd Extension ）" Topic.

• あいちゃん
• 2021/02/15 (Mon) 15:34
• Report

Mr. sunset

Thank you for your answer ！ ！

I am having real trouble getting through to the phone. I get a message saying "over volume" and it hangs up on me.

I suspect that they are not actually picking up the phone ？ 、、、、

I don't know if it's safe to contact Governor Ige or a member of Congress or 、、、、 a regular person who doesn't know anything about me ？ ？

But there's nothing else I can do, so I'll be brave and see if I can contact them ！

Why can't they open a window ？ even the bank, even the driver's license place is open.

I wish they would just make it available by appointment. I don't know why they're so lazy to clean up everything with coronas and lazy whatnot. 、、、、

• sunset
• mail
• 2021/02/15 (Mon) 19:03
• Report

The Ige State Governor's office also offers unemployment insurance counseling. The legislators differ in their responses, but there are some legislators who are eager to help. It seems that only the legislators in your area of residence can help you.

Certainly, locals have voiced their desire for the window to be open, but if the UI staff at the window becomes infected with corona and a cluster occurs in the office, the office will be closed. In other words, unemployment insurance for all applicants would be suspended. It is believed that they do not open the window to avoid this. It is very difficult to get through to the call center this time of year, but it seems to connect to those who call patiently, so please try your best.

• Masae
• 2021/02/16 (Tue) 15:46
• Report

＃ 1 Dear Aichan

Yes, I was in the exact same situation as you.
In January, I suddenly had 2 error messages （ ＃ 2 ）.

Last week, I persistently called the unemployment insurance call center and after an hour, luckily, the call was connected.
The time is in the evening.

I told them about the two error messages and they corrected them on the spot.
That evening, all four times in January were changed to PROCESSED.

I sent several emails and faxes to request a fix for this problem, but the situation did not progress toward resolving the issue. Aichan, I hope that you will be able to get through to the call center.