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• sunset
• mail
• 2021/03/30 (Tue) 22:07
• Report

Kay,

nuiloamama has not yet applied for PEUC and is in Original UI status, so she is not in the same situation as Kay. From past cases, most of the reasons for unemployment insurance to be mysteriously stopped are Overpayment. If not, the PEUC switchover may have been delayed or neglected.

First, call the call center and tell them that you have submitted a second Initial Application and ask if Overpayment has occurred. If Overpayment is not the reason, they will be able to look into other reasons.

• sunset
• mail
• 2021/03/31 (Wed) 01:15
• Report

Anne, Director of the UI Office, requested a budget from the Hawaii government to improve unemployment insurance services.
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https://www.hawaiinewsnow.com/2021/03/30/labor-director-asks-lawmakers-millions-expand-unemployment-services/?fbclid=IwAR0M6MSUH0005d_oOiXA7c9e4oT530Zw1hBqKAi6wYwdVBEoqi49QJq_r78

• sunset
• mail
• 2021/03/31 (Wed) 21:41
• Report

The UI office has made an official announcement and I am sharing the link with you. It is a must read because it contains important information such as the start of appointment-based window service. If you are not good at English, please get help from people around you.
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https://labor.hawaii.gov/blog/news/6861/?fbclid=IwAR1s0BjUMmiEf53CoP3A-ME9zNzWLyYUYCKVFTtzTED-sJBV4WtrWrzMvlA

• sunset
• mail
• 2021/03/31 (Wed) 22:26
• Report

Call Center]

Even English speakers have a very hard time connecting even if they pronounce "One" （ It is puzzling why the UI office decided to stop using the dial push system and use the voice system which is much more stressful ）.

not for consultations that might require Examiner or Adjuster approval （ PEUC approval, Overpayment, etc. ） or for simple consultations that might be handled quickly （ Glitch, Backdate, etc. ）. is to fax or email them with no luck, we have seen several cases where faxing has resulted in changes to the UI account.

As those who have been in the U.S. for a long time already know, local people avoid leaving evidence by e-mail to avoid problems later, which is why they rarely reply to e-mails. If you have a question that requires a response from the UI office, we strongly recommend that you call the call center rather than faxing or e-mailing.

Remember to include the following in your faxes and e-mails before the reminder. If you forget to do this, the UI office will not be able to verify your identity and will not let you through.
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● Name
● Last four digits of your social security number
● Address, phone number, and e-mail address on your UI account

• kay1985
• mail
• 2021/04/01 (Thu) 13:48
• Report

Sunset

Thank you for contacting me. Even though I am allowed to work on partials, I was quite stressed and disappointed when my monthly transfer amount dropped all at once.

Today I kept calling the call center (833 901 2272) first thing in the morning and after an hour I finally connected and was able to talk to them.
（ It was easier to get through if I said Unemployment Benefit instead of "1" ）

The second Initial He said there was no problem with the second initial application that I mistakenly applied for.
They said it was still due to Over payment.
He gave us specific numbers of how many overpayments were occurring in which week.

He also told me that the only way is to wait for a call from the Overpayment department, and that it would take about 3 to 6 months (since the payment stopped, in my case since mid-December last year), maybe even longer. I am told that it may take longer than that.

I was told to always answer calls starting with 808 （ The call center does not know the number after 808 ） .

The person in charge was a woman who works at Temporary and she was very polite.
I have tried email and faxes but nothing has progressed, so it was a relief to be able to speak to the call center today and know my status.

According to the call center, I am now eligible for PEUC.
However, I honestly don't know what will happen to my future PEUC eligibility if the overpayment issue is not resolved.

I felt that I should be thankful again that I have a job, albeit a partial one.
I hope this will help those who are in the same situation that their payments have been stopped for the last year due to Overpayment.

• sunset
• mail
• 2021/04/01 (Thu) 22:58
• Report

Kay,

Thank you for sharing this valuable information.

Now that the UI office is treating Overpayment as a top priority, I think they will work on it a little faster than in the past when it was dragging on to the point of near neglect.

We recommend that you let the call center know when the Benefit Year End expiration date is approaching.

• sunset
• mail
• 2021/04/01 (Thu) 23:09
• Report

[Tax Return Processing]

tax man has shared a new "For those who have already filed for Hawaii unemployment insurance - latest information" on the information board, please read it.
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https://hawaii.vivinavi.com/ib/desc/_wid_e3b7e1840bebadbe24979b58873d98e71981032131

• sunset
• mail
• 2021/04/03 (Sat) 00:43
• Report

[COBRA Health Insurance]

Article shared by the Unemployment Insurance Help Team.
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https://www.staradvertiser.com/2021/03/28/hawaii-news/kokua-line/kokua-line-official-sees-health-care-discounts-for-thousands-in-hawaii-under-american-rescue-plan/?fbclid=IwAR1XFPHnlVtv8ag-Oss-2dMhcrNTUyd4cTCeebxrljt-jUVmizmmISDB2LY

According to the above article, the contact for COBRA health insurance is not "Hawaii State Department of Health" but "Department Commerce and Consumer Affairs Insurance Division" instead of "Hawaii State Department of Health".
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Contact:
https://cca.hawaii.gov/ins/contact/

• sunset
• mail
• 2021/04/03 (Sat) 10:26
• Report

Scam Calls]

Locals share that they receive Scam calls from people claiming to be from the UI office saying, "You will be receiving your Stimulus Check soon. And PEUC will be approved soon" and asking for personal information.

Keep in mind. → The UI office has nothing to do with Stimulus Check business; we don't usually get calls regarding Stimulus Check. The checks usually arrive suddenly and without prior notice, either by bank transfer, check, or credit/debit card.

If you receive a suspicious call, be careful not to give them any personal information.

To find out if it is the UI office, you can say "I am not sure if it is Scam, so I need to check, please tell me how much is my WBA. Please tell me the Benefit Year End date of my unemployment insurance" and ask. The UI office staff, who can see the applicant's account in the system immediately, can answer accurately.

• sunset
• mail
• 2021/04/03 (Sat) 22:17
• Report

[Tax Return Processing]

As some of you may already know, Proposition SB614 regarding the State Tax deduction for unemployment insurance has been nullified. Governor Ige also stated that he intends to not deduct state tax on unemployment insurance. as tax man mentioned, only Federal Tax （ $ 10,200 ） will be deductible.

SB614 bill:
https://www.capitol.hawaii.gov/measure_indiv.aspx?billtype=SB&billnumber=614&year=2021

Star Advertiser article:
https://www.staradvertiser.com/2021/03/25/hawaii-news/bill-exempting-jobless-benefits-from-state-taxes-hits-a-snag/?HSA=5532f7ba030f059951174b893b83cda14904c73b&fbclid=IwAR0uQTfG8UHZccf_0fP32sxNOYgJ8YbdP80QgXHfPAjue7tE1nS9NIrzf5A

Those who are processing tax returns on their own can use the IRS site, the "information board" tax man's sharing, and also this article.
↓
https://www.forbes.com/advisor/taxes/10200-unemployment-tax-break-updates/

If you are not confident about processing your tax return this time, or if you do not want to read State Taxes are due April 20.
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https://files.hawaii.gov/tax/news/media/2021-03-24-hawaii_filing_deadline.pdf

• sunset
• mail
• 2021/04/07 (Wed) 00:56
• Report

[Online Ceremony Consultation Appointments]

We are pleased to share the following article regarding online ceremony consultation appointments.
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https://www.staradvertiser.com/2021/04/06/hawaii-news/kokua-line/kokua-line-some-jobless-with-pending-claims-will-have-appointments-for-help-canceled/

According to the Unemployment Insurance Help Team, online consultations are handled by staff other than Examiners and Adjusters. Therefore, as mentioned in the article, if you have an appointment with an Examiner or Adjuster for an Overpayment or Pending consultation that requires their approval, the appointment will be cancelled later on.

In other words, it seems to be similar to the image of a "call center turned online".

They are currently only accepting reservations for 84 slots. Currently, only 84 slots are available. I tried to open the system to see how it works, but as I expected, it was very competitive and filled up years in advance.

My personal impression is that it is faster to contact the call center patiently than to wait forever for an online consultation appointment slot to become available.

• Boo
• 2021/04/07 (Wed) 23:58
• Report

Hello everyone.

I am Boo, who previously wrote to #846 and #848 of this topic
sunset, and was advised by you.
I would like to write about my situation to see if anyone else is in the same situation
as well as to share.

Regular UI ended on Feb 13th and I appplied for PEUC 13 weeks. After it was approved, the Claim Inquiry on the UI site showed the Claim period as 2/14/2021-4/4/2021
I have been told that I have a claim for a PEUC 13 week period, but I have no idea what that means. \모듈을 내(My actual Benefit Year End due date is 7/25/2021. \I think it is because PEUC is due 4/10.
↓
This claim has expired as of 04/04/2021. I have been working 40 hours a week for the past 3 weeks. However, the office told me that the future was uncertain, so I continued to work at Claim, including the weeks when I worked more than 40 hours.

-----------------------
PEUC 13 week extension when I applied for the next program after using up my account balance （ ① PEUC 11 week extension, ② EB20, ③ Any one of the new unemployment insurance programs if Congress decides ） , the UI office will change 04/04/2021 in the system and extend it.
-----------------------
The above is advice previously given by Mr. SUNSET.
The PEUC September extension program has started, so
I will wait until next week to see if the CLAIM deadline that was
expired will be extended.

• sunset
• mail
• 2021/04/08 (Thu) 00:23
• Report

Boo,

I am fine. I am helping a neighbor （ with work ） after January and share his case below.

While receiving the "PEUC 13 Week Extension Program", the "PEUC September Extension Program" was decided. No overpayment was made and no email was received.

I guess I will just have to wait and check my email.

• Boo
• 2021/04/08 (Thu) 01:16
• Report

Dear sunset

Thank you very much for the quick information. I used to be very anxious about even the slightest thing, but after reading your and everyone else's experiences in this topic, I am now able to take a positive approach. Thank you so much.

• sunset
• mail
• 2021/04/08 (Thu) 23:49
• Report

If you don't know why you are Pending, please refer to the following list. If you don't know why it is Pending, please refer to it.

• sunset
• mail
• 2021/04/10 (Sat) 02:05
• Report

For those of you who are planning to have your employer deposit your pay and bonuses, please read #201 in the "PEUC has not yet been approved" Topic and keep in mind.

We recommend that you voluntarily confirm with your employer that your labor reports match, as there have been many happenings involving unreported labor reports by employers for pay and bonuses.

Regarding severance pay, if the payment is received before the official resignation date or official termination date, it must be labor reported. If it is credited later, there is no need to labor report.

• sunset
• mail
• 2021/04/10 (Sat) 23:23
• Report

[19th Proclamation]

I am sharing the link to the 19th new proclamation by Governor Ige last night. It is on pages 24-25 regarding unemployment insurance.
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https://governor.hawaii.gov/wp-content/uploads/2021/04/2104031-ATG_Nineteenth-Emergency-Proclamation-for-COVID-19-distribution-signed.pdf

However, there are many phrases that even locals have difficulty understanding, so we asked the unemployment help team to explain them. As it turns out, there is nothing particularly important about unemployment insurance.

Immediately after submitting the second Initial Application, the "Waiting Period - All claimants must serve a mandatory one-week waiting period on a new claim. The waiting period is the first week of unemployment on your claim in which you meet all of the eligibility requirements and are not disqualified. You must file for the waiting period week even though no benefits will be paid to you. In short, "this indication will simply disappear from the UI system. The applicant only needs to follow the same procedure as before.

Also, until the Hawaiian government or the UI office makes an official announcement, job search and job search reports will continue to be exempted.

If you are asked a job search question in your weekly filing, you may answer the following questions each week.
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Did you look for work → Yes
How many did you contact? → 3
Do you keep the record ？ → Yes

The UI office encourages but does not mandate Hirenet registration. However, it is not impossible that the UI Office will start checking whether applicants are registered with Hirenet or not, depending on the conclusion of the federal Congress on what to do with unemployment insurance after September, in light of the Corona situation. I also recommend that you register with Hirenet.

• sunset
• mail
• 2021/04/11 (Sun) 01:05
• Report

UI Director Interview]

There will be a video interview with Anne, UI Director, on April 16 （ Friday ） 10:30am on the Honolulu Star Advertiser Facebook page.

In each of the past interview videos, she has announced announcements and changes of high importance. We tend not to announce those in the UI office press releases, so the interview videos are a must-see for the latest information.

• sunset
• mail
• 2021/04/14 (Wed) 22:48
• Report

The Unemployment Insurance Help Team has shared this information with us and we will share it with you.

[RESEA Letter]

You may receive a letter in the mail for a half-day workshop regarding your job search activities, some of the letter contents are as follows.
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Notice to report to the workforce development division
For: reemployment services and eligibility assessment （ RESEA ）

They will randomly select 40 people each week from those receiving unemployment insurance. As stated in the letter, failure to attend the workshop will result in a delay or denial of unemployment insurance benefits, so please be careful.

You will receive it by mail one week before the workshop day. Today （ April 14 ）, for the locals who received this letter, the workshop was on April 20.

If you plan to travel out of state, it would be safer to call, e-mail, or mail the UI office to let them know the dates in advance.

• sunset
• mail
• 2021/04/14 (Wed) 23:12
• Report

The Unemployment Insurance Help Team has shared the following with us and we will share it with you as soon as possible.

Someone received the following email reply from Anne, UI Director, this week. The person had used up the account balance for the PEUC 13-week extension on December 26 and was unable to proceed to the PEUC 11-week extension program, so they sent an email to Anne to inquire about the situation.
↓
Please log in your UI account and apply for EB20.

However, the EB20 program is already completely closed. According to the Unemployment Insurance Help Team, this is most likely a misstep by Anne's staff team.

If you receive such an email, we recommend that you forward the email to the Language Access point of contact and inquire.