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Vivinavi Los Angeles車の保険
- #1
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- アコード
- 2004/03/17 10:17
自分の自動車の保険、日本の雑誌に載ってるところで、１年ちょっと前に入ったんだけど、最近事故になったので、それで保険入ったとこに電話したら、’うちは紹介するだけで、事故後の処理はしてません’って言われて、直接保険会社に電話するように言われました。それで電話したら、そこの保険会社が他州で時差があるから、つながりにくくて、おまけに英語で話さなければいけなくて、通じてなかってみたい。
後から、もっかい紹介したところに電話したら、今度は、感じの悪い人が出て、’うちは代理店なんだから、事故後の世話はできません’なんて、感じの悪い口調で言われました。
保険会社の方も、車を見にくるとか言って全然来ないし。ケンタッキーにあるみたいだから、ほんとに来るのかって感じです。誰か、日本語で、最後までちゃんとケアしてくれる保険会社知りませんか？
- #2
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私も、そういうとこあったら知りたいです。私の彼氏も事故にあった時、紹介してもらったとこは何もケアしてくれなかったので。
- #3
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- zzzｚｚｚｚｚ
- 2004/03/18 (Thu) 08:28
- Report
代理店ってそういうところ多いみたいですね。契約させて終わりっていうの。ぼくのとこの保険屋さんも日本人の方なんですが、車の購入についての相談とか、良いディーラーの方を紹介してくれたりとても良い人です。保険を更新するときも、一番安い会社を調べてくれるし。事故の時も優しく対応してくれました。でも、事故の時はやっぱり直接本人と保険会社の人とで、今後について決めるので、その保険代理人の方はどういう風に後処理をしたらいいかとか教えてくれるけど、保険会社と英語で事故の説明をしてはくれません。だから、保険会社に日本語を話せる人がいるところがいいと思いますよ。
- #4
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- David2003
- 2004/03/18 (Thu) 11:30
- Report
ちょっと酷いですね。
今は、直接保険会社と契約してますが、前は、代理店を通して保険の契約をしました、事故の時、その代理店が色々と保険会社に連絡してくれたりしました。でも、事故の場合は最終的には、自分で保険会社と話さないといけませんが、それまでの処理はしてくれました。
ただ、保険代があまりにも高くなったので、今の保険会社に変えました。
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