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Topic

Vivinavi Hawaii
unemployment insurance

Problem / Need advice
#1
  • sakura
  • mail
  • 2021/03/08 14:49

When I call, they just keep saying "wan wan" and hang up, and I can't get through.
Has anyone been able to connect and talk to someone ？?

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#3
  • はなまる
  • 2021/03/08 (Mon) 16:44
  • Report

Hello.

I just got through to the phone and was able to speak with a UI person.

（ 833 ） Try calling 901-2275.
After waiting 10 minutes, I was connected.

I told them I needed a Japanese interpreter, and they called me back in about 20 minutes.

He explained at a level I could understand, even though I was speaking only a few words of Japanese.
It is heartbreaking, but please be patient and call them.
We are rooting for you.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#4
  • はなまる
  • 2021/03/08 (Mon) 17:07
  • Report

＞ sakura-san

As for when to say "one",
after listening to the whole announcement, it will go silent once.
At that timing, say "one" ！ once to connect.
I wish you a safe connection ！ ！

＞ oneone

I also have not been approved for PEUC13 week since December
OVER due to system error in UI I have e-mailed and emailed the Governor, but no progress, so I waited until today.
However, the benefit year end is coming up next month, so I called today.

The call center person sounded very tired.
I was so angry that I had to wait for 3 months because of a system error. I had heard that there were many people in more trouble than me, so I had been waiting for 3 months to hear from you,
I started the conversation in a modest way.
They listen very kindly.

I asked for the other person's name at the end, in case it might be useful later on if something happened.

I hope Oneone can get this resolved soon.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#5

Hanamaru-san
I too have been waiting since November for overpayment reasons.
I still have not received a letter.
I know you had the same overpayment reason as me,
what did they say when you called ？
did they just tell you to wait for the letter ？

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#6

Sorry to continue, but as sunset stated in 825 in the 13 week extension program topic,
it said that they could not respond to overpayments by phone and that we would just have to wait for the letter, so I was just waiting and waiting, but if you have made any progress by calling Hanamaru, could you let me know? I was just waiting for the letter, but if you could let me know if there was any progress ？ then I would call again.............................

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#7

Cookie,

Just to be clear. As I wrote in #825, don't just wait for the letter, you may get a phone call as well. Try taking all phone numbers that you don't remember. I think it is always a good idea to set up an answering machine as well. If there is no response, you will be put off.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#8

Sunset, it has been a while. Thank you for writing to us. I am also waiting for your call. I always take the ones with the Hawaii area code, even on the islands. I also take the ones with the mainland area code because I am also anxious. Both are commercial. Most of what I see on this topic is still above the clouds for me, such as pending and PEUC11, so I'm thinking of starting a topic in the near future so that those of us who are waiting on overpayments can exchange ideas. Thank you very much.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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