Vivinavi : World : () World

• sunset
• mail
• 2021/03/30 (Tue) 22:07
• Report

Kay,

nuiloamama has not yet applied for PEUC and is in Original UI status, so she is not in the same situation as Kay. From past cases, most of the reasons for unemployment insurance to be mysteriously stopped are Overpayment. If not, the PEUC switchover may have been delayed or neglected.

First, call the call center and tell them that you have submitted a second Initial Application and ask if Overpayment has occurred. If Overpayment is not the reason, they will be able to look into other reasons.

• sunset
• mail
• 2021/03/31 (Wed) 01:15
• Report

Anne, Director of the UI Office, requested a budget from the Hawaii government to improve unemployment insurance services.
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https://www.hawaiinewsnow.com/2021/03/30/labor-director-asks-lawmakers-millions-expand-unemployment-services/?fbclid=IwAR0M6MSUH0005d_oOiXA7c9e4oT530Zw1hBqKAi6wYwdVBEoqi49QJq_r78

• sunset
• mail
• 2021/03/31 (Wed) 21:41
• Report

The UI office has made an official announcement and I am sharing the link with you. It is a must read because it contains important information such as the start of appointment-based window service. If you are not good at English, please get help from people around you.
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https://labor.hawaii.gov/blog/news/6861/?fbclid=IwAR1s0BjUMmiEf53CoP3A-ME9zNzWLyYUYCKVFTtzTED-sJBV4WtrWrzMvlA

• sunset
• mail
• 2021/03/31 (Wed) 22:26
• Report

Call Center]

Even English speakers have a very hard time connecting even if they pronounce "One" （ It is puzzling why the UI office decided to stop using the dial push system and use the voice system which is much more stressful ）.

not for consultations that might require Examiner or Adjuster approval （ PEUC approval, Overpayment, etc. ） or for simple consultations that might be handled quickly （ Glitch, Backdate, etc. ）. is to fax or email them with no luck, we have seen several cases where faxing has resulted in changes to the UI account.

As those who have been in the U.S. for a long time already know, local people avoid leaving evidence by e-mail to avoid problems later, which is why they rarely reply to e-mails. If you have a question that requires a response from the UI office, we strongly recommend that you call the call center rather than faxing or e-mailing.

Remember to include the following in your faxes and e-mails before the reminder. If you forget to do this, the UI office will not be able to verify your identity and will not let you through.
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● Name
● Last four digits of your social security number
● Address, phone number, and e-mail address on your UI account

• kay1985
• mail
• 2021/04/01 (Thu) 13:48
• Report

Sunset

Thank you for contacting me. Even though I am allowed to work on partials, I was quite stressed and disappointed when my monthly transfer amount dropped all at once.

Today I kept calling the call center (833 901 2272) first thing in the morning and after an hour I finally connected and was able to talk to them.
（ It was easier to get through if I said Unemployment Benefit instead of "1" ）

The second Initial He said there was no problem with the second initial application that I mistakenly applied for.
They said it was still due to Over payment.
He gave us specific numbers of how many overpayments were occurring in which week.

He also told me that the only way is to wait for a call from the Overpayment department, and that it would take about 3 to 6 months (since the payment stopped, in my case since mid-December last year), maybe even longer. I am told that it may take longer than that.

I was told to always answer calls starting with 808 （ The call center does not know the number after 808 ） .

The person in charge was a woman who works at Temporary and she was very polite.
I have tried email and faxes but nothing has progressed, so it was a relief to be able to speak to the call center today and know my status.

According to the call center, I am now eligible for PEUC.
However, I honestly don't know what will happen to my future PEUC eligibility if the overpayment issue is not resolved.

I felt that I should be thankful again that I have a job, albeit a partial one.
I hope this will help those who are in the same situation that their payments have been stopped for the last year due to Overpayment.