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Vivinavi Los Angeles高額の電話代
- #1
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- Terran
- 2003/07/04 07:28
SBCから＄９００強の電話代請求がきました。毎月＄１５前後の請求だったので驚きました。内訳を調べてもらうとインターネットの接続時に、特定の場所につながらなかった場合、プロバイダーがLocalArea外のナンバーに転送していたようです。請求がくるまで全く気づかず、この高額の支払いに戸惑っています。SBCにも何度か電話したところ、分割で払うように言われたのですが、経済的にかなりつらい状態です。今週中に＄１００支払えばとりあえず、Disconnectionしないという連絡を受けたのですが、この＄９００の支払いを逃れるにはやはりDisconnectionされるしかないのでしょうか？自分が気づかなかった落ち度をを認めつつも、やはりこの高額の請求に行き詰っています。
- #2
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- でんわだい
- 2003/07/04 (Fri) 10:11
- Report
まず、貴方のインターネットのプロバイダーと話し合いましょう。そして、SBCと話し合いましょう。まず、この電話代のインターネット接続分は払う必要がありません。何故なら、そのインターネットの接続が他に転送されてる事を知る事は不可能です。ですので、全ての接続代は支払う必要はありません。
それでも、解決できない場合は、FTC又はPUCに連絡しましょう。
払う必要は無いので、貴方の支払う必要のある電話代だけをSBCに送ると宣告しましょう。そして、他の電話代は私に払う義務は無いと、宣告します。
これは、貴方の落ち度ではないので。
- #3
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- そうかな？！
- 2003/07/04 (Fri) 13:00
- Report
つなぎ変わったのが、アダルトサイトなどの別のソフトを知らぬ間にDLさせてやるなら落ち度はないという判例もあるので納得がいくけど、プロバの接続ソフト使ってて市外にかけるのは設定項目もあるので落ち度はあると思う。どこのプロバでどの接続ソフトを使ったのかわかれば結果もわかるのですが。
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