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• M
• 2022/10/15 (Sat) 07:59
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The k care company is very responsive in their office and their care givers are well trained, so why don't you contact them?

My mother was well taken care of.

• ケア
• 2022/10/15 (Sat) 08:47
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M Services also has a poor internal situation, but overall the care givers are rather decent.
I'm not sure about hiring privately, because of the problems with workman's comp and other issues that come up. I hope the hourly rate is high.

• 呼子
• 2022/10/15 (Sat) 09:48
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#3, even if the internal situation is not good, even if the office is not good, if the care giver is decent and good, I am already happy with that. She spends more time looking at her cell phone than looking at my mother. She misses them. I think it's true that if you hire an individual, you have to think about what will happen if something goes wrong.

• 呼子
• 2022/10/15 (Sat) 09:57
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#2, is this a K company in the South Bay? It is great that the office is so responsive and the care givers are so well trained!　Company H doesn't seem to educate their care givers. Will look on their website. Thank you.

• ケア
• 2022/10/16 (Sun) 09:55
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M is very responsive in the office to clients ！
If you hit on a lot of things and are considered and the office asks you to change if you don't like the care giver, they will send someone else right away.
In some cases, we have a single client with several care givers.

• 聖
• 2022/10/16 (Sun) 11:04
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> Office Response ™ (frequent subs, etc.) ）
This is also true for care givers.
Care givers are frustrated due to office neglect and often the same person is registered with several care providers.

> care giver's work performance ≪(mother says he is always looking at his phone, late, etc.∩)

-Late -
not to be late, was it reported to the office?

-Mom says he is always looking at his cell phone -
The office often gives the caregiver the care package, but it is not unusual for us to take care of them if it does not include talking to them or activities.
Have you checked with the office?

To begin with, the office may contact you during the time of care, and sometimes they are rushed to get back to you quickly.

I hate to say this, but sometimes what the client tells the family and what they tell the care giver are two different things.
Sometimes we suggest to the client, "Do you want to do the Fatty?" and they are told they don't have to do it, and then they tell the family, "The care giver said I don't have to do it." Some clients say the opposite.
Another client told us that the care giver stole something from her, and when we asked her about it, she just seemed suspicious without any evidence.

I wouldn't recommend it between individuals, but if you are willing to take the risk, why not try it?
It is likely to be much more trouble if something goes wrong, and I don't think this will solve the problem of care givers being late or touching their phones.
(If you can say directly between individuals not to be late or touch your phone, I think you can say that to the caregiver company. If that doesn't resolve the problem, then the care company may not be telling the care giver. )
I have heard of problems that have happened between individuals and I thought it was scary.

To be honest, there are a lot of caregiver company blunders that you have written about above.

• 勘違い思い違い
• 2022/10/16 (Sun) 11:30
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I thought that a company with a poor internal situation would
greatly affect the care giver's movement.
If you choose to go private when you don't know that
it will eventually not work out and you will have frequent problems.
This is a given
regardless of any company.
And a care giver is just a care giver.
Don't ask for care like your relatives do for their relatives.
I don't know how many hours of care you are asking for, but
I don't think it's right to ask someone you don't know to spend a lot of time talking to you
.
If you still want to do that,
you should set up your own request and
make sure you tell the care company exactly what you want.
Then you can see how it works
for yourself.
But there seems to be a shortage of care givers now,
so there is a theory that dispatch agencies do not give care givers
detailed job descriptions.
They just send the care givers anyway.

• 呼子
• 2022/10/16 (Sun) 11:39
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#7, I guess it is M. The H office seems to be run by a very small number of people, and it was not always easy to get a response when I contacted them. Maybe they don't have the time to train care givers. Thank you ！

• 呼子
• 2022/10/16 (Sun) 11:59
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#8, Yes, my mother has heard care givers complain and complain about the office. And she herself has been subbed out and told different stories than what she had heard from the office? Or that she was lied to? I don't know what it all means, but I imagine that the relationship between the care giver and the office is not good.

I also reported the tardiness. I also inquired about the mobile phone matter more than 6 months ago. As for the mobile phone matter, he said, "I report my work to the office. But still, she was touching her cell phone all the time, sometimes wearing an earphone and not hearing my mother calling out to her. For the client, it might be sad or not pleasant that the care giver is looking at his/her cell phone all the time.
As you said, if I or my mother reported it to the office and the care giver denied it with a "no", that would be the end of it. Just a bad aftertaste. Because of my mother's personality, I don't want to make a complaint and I am in a state of stress and patience with that kind of behavior. I am not in a good position to do so. I have to be firm! I heard that M is good, so I will contact other companies including M. I will go with a company even if it costs more than an individual. She is my precious mother. Thank you very much!

• 呼子
• 2022/10/16 (Sun) 12:22
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#9, "A company with a poor internal situation can greatly affect the movement of care givers."
After almost a year of service, I feel like I am finally starting to see it. This quote is so true.
You mean a work environment where care givers complain to clients about the office. It is normal for any company to have complaints and distrust, but I can understand care givers complaining to each other, but what about spitting it out to clients? My mother is a client of such a company. One time in the past, they sent me a sub who was outrageous. The care giver told me something like, "The office told me to ask the client what the job is, what do I do ？." My mother called me and I gave her instructions over the phone. Now that I think about it, the office had a hard time finding a sub, and they may have sent them anyway. And they said it was very smelly. I want my care givers to be clean.

• 聖
• 2022/10/16 (Sun) 12:29
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Yobiko

Anyway, being late is not good.
This is not good for that care giver.

If you are reporting various things to the office, then there may be a problem between office ⇔ care givers.
But what really often happens is that what you hear from the office is not what is being said in the field.
The office is absolutely determined to send someone, so they often don't tell them everything so that they don't get turned down for a dispatch.
It's like a protective measure, to avoid being turned down....
I don't doubt the feeling, but it makes the care giver nervous and the client dissatisfied. As Yobuko said about the phone, I refrain from using it because I don't want my clients to think I'm on my phone.
However, I do get texts from the company asking me to reply earlier, and I do get calls while I'm taking care of them, which I honestly don't like.
I'm sent here on the company's schedule to take care of them, so why am I being rushed to reply while they're taking care of me... And.

As I wrote above, honestly, I have the impression that all companies are similar...

You can try between individuals, but I still don't hear good rumors.
It's not like the little help you often see on information boards, so the liability and cost of anything that goes wrong is very, very high.

All companies can change care givers, so please try to make a request.
I hope you find someone who is close to what you want.

• 聖
• 2022/10/16 (Sun) 12:39
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I am very sorry if this sounds like I am complaining...
I, too, have overflowed a bit with clients.
I had to leave one of my clients for company reasons, but on the last day I found out that they had been told that I was leaving for my own reasons. He asked me several times why I didn't continue to take care of him more and if he would come back someday, and I eventually told him that it was for the company's reasons, not mine.
I may have sounded bitchy at the time... I wanted to continue taking care of that client too... I regret that.