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Vivinavi Hawaii
Returns at SEPHORA

Question
#1
  • コスメ
  • mail
  • 2024/07/25 19:52

I haven't bought a cosmetic in a while and used it once, but I realized I have something similar and want to return it. The return policy says welcomes you to return new or gently used product, so I wonder if I can return it even if I used it once ？ Since the US is a big return country, maybe you guys usually return cosmetics too ？?

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#2
  • ハワイ暮らし
  • mail
  • 2024/07/27 (Sat) 22:46
  • Report

I don't think cosmetics that have been sealed and used are
eligible for return.
Cosmetics would not want to buy returns that have been used by others ？
for this reason.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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