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5761.
Vivinavi Hawaii
customer service（5kview/7res）		 Question 2021/09/08 21:30
5762.
Vivinavi Yamaguchi
Wild Bunch Fest. 2021 Cancelled（1kview/0res）		 Local news 2021/09/08 12:59
5763.
Vivinavi Wakayama
Sweets using jambara（844view/0res）		 Food / Gourmet 2021/09/08 12:50
5764.
Vivinavi Ishikawa
Aerial Filming Contest（962view/0res）		 Local news 2021/09/08 12:45
5765.
Vivinavi Chiba
Please let us know about new openings.（12kview/24res）		 Local news 2021/09/08 02:27
5766.
Vivinavi Las Vegas
Tennis Wall Hitting（2kview/0res）		 Problem / Need advice 2021/09/08 01:45
5767.
Vivinavi Los Angeles
I want to play basketball.（2kview/4res）		 Sports 2021/09/07 19:30
5768.
Vivinavi Hawaii
Travel from Korea to Hawaii（14kview/8res）		 Question 2021/09/07 15:18
5769.
Vivinavi Paris
Uniqlo on Rue de Rivoli（1kview/0res）		 Fashion 2021/09/07 10:47
5770.
Vivinavi New Jersey
state of emergency declaration（1kview/0res）		 Housing 2021/09/07 10:36
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Topic

Vivinavi Hawaii
customer service

Question
#1
  • cocovita
  • mail
  • 2021/09/05 18:14

I recently had a very unpleasant experience when returning an item to Don Quijote in Caheka, and I am posting this here because I have a question ＆ about it.

• returning part of my purchase • I gave the receipt to customer service for exchange and the person in charge was operating the cash register while at the same time making another announcement in the store.
• You pay for the item you want to exchange on the spot with your card and leave the store, knowing that it will be deposited in your bank in a few days since you paid by debit card.
（ Here, I inadvertently failed to notice that there was no receipt for the refund. ）
• A week later, you realize that your account has not been refunded and check with customer service again.
• I showed the original receipt to the same person and was told that it was a debit and that I would get a cash refund, but no cash refund was given.
• I tell him I didn't get a receipt for the refund, he says no receipt for cash refund.
• When I ask for the receipt, I am shown a copy of the RETURN TRANSACTION, which is different from the official receipt, and told that I am getting a refund, but I go home unconvinced.

In hindsight, the amount of money was very small, and if I had backed out at this point, I would have avoided a bad experience. However, my penchant for black-and-white statements has been a detriment to me. No matter how I recall it, I did not receive any cash, and the proof is that I always pay by credit card and do not carry cash, especially coins, in my wallet. If there was change in my wallet, it was my assumption, but since it was so clear, I went back to customer service💦

I was given a vague explanation by the same person, and when I insisted that I had not received any cash, he made it sound as if I was making an accusation, so I had no choice.
I was very displeased when the refund was made in a raised voice.

I have lived in Hawaii for almost 15 years and have done several refunds, but is there such a thing as not getting a receipt for a cash refund at a large retail store? ？ The customer has no proof that the money was refunded. I asked if there were any cases like mine, and they said no, but I very much doubt it.
And this has taught me the importance of getting receipts. If I were an American, the person in charge would not have treated me the same way. There are some customers who are not of good quality, like Kramer, but I wish they would have treated me with the spirit of customer service once again. It was an event that made me keenly aware of the gap in national character.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#4
  • nuiloamama
  • 2021/09/05 (Sun) 20:20
  • Report

Hello.
I'm sorry to hear about your frustration.
I don't know about donkis, but I wonder if they have cameras in places where cash is handled ？

Many years ago, a high school student on a school trip from Japan lost his wallet at an ABC store and was in trouble. He wanted to ask the last ABC Store he used, but he had trouble communicating in English, so I stepped in to interpret for him.
The manager of the ABC Store asked the high school student when he used the store and where the cash register was located, and checked his recorder.
I also saw the high school student put his wallet in his jacket pocket after making a purchase.

Then recently, I myself lost my credit card and went to ROSS in Ala Moana to ask about my last purchase. The clerk went to check behind me and confirmed that you had your credit card in your gray wallet. He told me that I had to go back to the store.

So I guess most stores have a recorder ？ Maybe you should have asked for the manager first instead of the clerk who did the refound. I hope the blur clears up soon. Please do something to relieve your stress.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#5
  • cocovita
  • 2021/09/05 (Sun) 21:04
  • Report

nuiloamama

I see. If I could have checked with a recorder, it would have been obvious and I would not have had a bad experience. Perhaps the donkey did not respond. The person in charge was a supervisor, but I felt indignant at that response.
When I asked if the receipt is not usually given with the original and the refund attached, he said that it is not given in case of cash refund
He said that others have their own way and Donki has Donki's way. I guess the system is outdated, including the recorder.
Thank you very much for your comment. Thank you ！.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#6
  • ほのるる
  • 2021/09/06 (Mon) 22:09
  • Report

Don ・ Quixote customer service sucks.

The cashier mistakenly counted the same item 5 times to charge me.
They refunded me for 2 of the charges, but there were still 3 left on my receipt.

The cashier asked for a refund for the two charges, but
the customer service person said, "You bought three of the same item ？",
and I said, "Look at this." I said, "No, no, no, they refunded my money.

That was so annoying.

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#7
  • cocovita
  • 2021/09/07 (Tue) 00:31
  • Report

Honolulu

Everyone makes assumptions and misunderstandings, but I don't want you to put your feelings on them. I too was hazy that day and half a day was ruined.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#8
  • コロナが悪い?
  • mail
  • 2021/09/08 (Wed) 21:30
  • Report

This is Hawaii, USA
Use your credit card in the USA ｡

If they try to give you cash, just say no already and ask them to refund your card ｡.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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Vivinavi Yamaguchi
Wild Bunch Fest. 2021 Cancelled

Local news
#1
  • るん
  • mail
  • 2021/09/08 12:59

I heard that the event has been canceled.

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Vivinavi Wakayama
Sweets using jambara

Food / Gourmet
#1
  • 留美
  • mail
  • 2021/09/08 12:50

Jabara jelly, rare cheese mousse, juice, etc. can be enjoyed at Kishu Kada.
What does it taste like ？ ？?

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Vivinavi Ishikawa
Aerial Filming Contest

Local news
#1
  • かのこ
  • mail
  • 2021/09/08 12:45

They are having an aerial video contest in Pearl City.
You take pictures with a drone and enter the contest.

https://japan-drone-award.com/

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Vivinavi Chiba
Please let us know about new openings.

Local news
#1
  • 武士侍
  • mail
  • 2020/12/02 14:42

When you walk around places you don't usually go, you may find yourself thinking, "Hey, there's a new store in this place. If you have any information about new stores, please let us know. I would like to go there.

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#21
  • ドン
  • 2021/03/19 (Fri) 23:23
  • Report

They are going to have a new barbecue at Kimitsu no Yu ！.

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#22
  • ganototosu.dayo
  • 2021/05/07 (Fri) 23:38
  • Report

A fitness gym ？ was built on the second floor of the Aeon Mall.
The lighting is like a club. It is very modern ～.

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#23
  • 芥子醤油
  • 2021/05/18 (Tue) 08:30
  • Report

Have you already been to the "Flying Lucky Catch" for chicken white ramen ？?

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#23
  • ゆり
  • 2021/05/18 (Tue) 08:32
  • Report

Seasonal fish Nakamura is also good ～.

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#25
  • あ～
  • 2021/09/08 (Wed) 02:27
  • Report

I heard a rumor that a cookie specialty store is going to open ～ ！ Looking forward to it ^^*

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Vivinavi Las Vegas
Tennis Wall Hitting

Problem / Need advice
#1
  • 運動不足
  • mail
  • 2021/09/07 23:26

I have been homebound since last year and the facility has been closed, so I have lost all my energy.
I would like to avoid contact with people for a while longer, so I am thinking of trying tennis wall-hitting by myself first.
If you know of any place in Las Vegas where I can do wall hitting, please give me some information ？.

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Vivinavi Los Angeles
I want to play basketball.

Sports
#1
  • Masa
  • mail
  • 2021/05/04 20:37

Nice to meet you ！
I'm looking for a place to play basketball around Westwood ！ ！
if you know of any information please let me know ！ ！

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#2
  • 倍金萬
  • 2021/05/05 (Wed) 13:23
  • Report

Masa,

If you just want to bring your own ball outdoors and throw it on the netboard, there is a park and facility called Cheviot Hills Recreation Center located where W Pico Blvd. intersects S Beverly Glen Blvd. The indoor facility here seems to have a basketball court, and you can go to this office for more information.

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Vivinavi Hawaii
Travel from Korea to Hawaii

Question
#1
  • Kay
  • mail
  • 2021/09/01 22:30



I learned that starting 9/13, I will need to show proof of vaccination or negative proof of vaccination within 48 hours when entering restaurants, bars, entertainment facilities, etc. Is it OK if this proof of vaccination was given outside of the US? ？
I was wondering since the email from the consulate said only that it was proof of vaccination in the US. I'm doing parallel research now, but I was wondering if anyone knows anything about this and would like to share the information with us.

Thank you.

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#5
  • ワクチン証明
  • 2021/09/02 (Thu) 18:28
  • Report

Kzoo has sent out an update and I'll post the link.
They don't have to be CDC issued if the conditions are met.
This would be fine for business travel ！

Requirements for vaccination certificates for international travelers ：
- FDA （ U.S. Food and Drug Administration ） approved for novel coronavirus infection Vaccination manufacturer （ Pfizer, Moderna, or Johnson & Johnson ）
- 15 days since last vaccination
- Public agency （
- Vaccination certificate issued by a local government ） - Vaccination certificate must be written in English
（ Note ） AstraZeneca's vaccine is not currently approved as an official vaccine by the U.S. Food and Drug Administration.
The vaccine is not currently approved as an official vaccine by the U.S. Food and Drug Administration.
Identification Requirements ：
- Name and photo
- Name and date of birth

Examples ： Passport, Hawaii state issued ID, driver license, student ・ Proof of employment Certificate

https://kzoohawaii.com/hawaii-news/post-10357/?fbclid=IwAR2WLITuYEAO0UpZWRufgjOaunZjyl-HowXx4cuI_5GlX11zB5HYW-nqSmc

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#6
  • Kay
  • 2021/09/02 (Thu) 18:36
  • Report

Dear Vaccine Proof

Thank you very much for your kind attention ！
I couldn't get through to the city hall, so it was very helpful.
I will continue to be careful of infection and avoid unnecessary outings ！

Please take care, Mr. Vaccine Proof ！.

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#7

There has been another update and at this time, certificates issued overseas are no longer eligible. I hope it will be recognized as eligible in the future.

https://www.allhawaii.jp/covid19/news/20210831/

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#8
  • ほのるる
  • 2021/09/06 (Mon) 22:15
  • Report

You can use the information that is Uploaded to the Safe Travel Site.

So PCR testing within 48 hours is not required.

Starting Sept. 13, we need to coordinate with Safe Travel, and at this time
we cannot use the international vaccination card.

Also, some people
think that the measures from September 13th are only for 60 days, but it is a pilot program for 60 days.
After that, it will be a full-scale operation.

The same thing will start in Maui County on September 15. However,
it will be on a smaller scale than Honolulu.

Kauai and Hawaii counties are taking a wait-and-see approach.

＊ Maui County will
include Maui, Lanai, and Molokai.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#9
  • Kay
  • 2021/09/07 (Tue) 15:18
  • Report

Rainbow Man, Honolulu

Thank you ！
We have decided to forgo this trip and see what happens.
Thank you so much to everyone who wrote in with information.

Please take care ！.

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Vivinavi Paris
Uniqlo on Rue de Rivoli

Fashion
#1
  • John
  • mail
  • 2021/09/07 10:47

There will be a UNIQLO on Rue de Rivoli.

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Vivinavi New Jersey
state of emergency declaration

Housing
#1
  • マリン
  • mail
  • 2021/09/07 10:36

Hurricane Ida was a disaster, 40 people lost their lives.

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