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Vivinavi Los Angeles
Bank account registered with treasurydirect

Problem / Need advice
#1
  • 途方に暮れている人
  • mail
  • 2023/10/31 13:05

I am a former Union Bank user.
I had an account at treasurydirect.gov and had Union Bank registered, but now that US Bank has absorbed it, my bank number and account number have changed and I need to change them.
treasurydirect's system is cumbersome and I have to go all the way to the bank to change my bank account, have a document stamped like a notary seal and mail it in.
The first US bank branch I went to refused to do the paperwork, another branch rejected it on treasurydirect's side because it was stamped with something like a regular rubber stamp at first, and on the third try, even though I had it properly notarized and mailed, treasurydirect The reason was that the bank could not confirm it. The reason was that they could not verify the bank.
It said to check if the bank number or account number is wrong or if the bank supports ACH, but I have checked the routing number and account number many times and they are correct, and I honestly don't think UA bank does not support ACH, and I am at a loss.
Can anyone who is familiar with financial matters please advise me ？.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#2
  • 途方に暮れている人
  • 2023/10/31 (Tue) 15:02
  • Report

Sorry, I made a mistake.

UA Bank → US Bank

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#2
  • ガセネタ太郎
  • 2023/10/31 (Tue) 15:10
  • Report

Maybe because it was a different branch ？ because you went to a different branch and got a stamp ？ I don't know.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#4
  • 昭和のおとっつぁん
  • 2023/10/31 (Tue) 16:19
  • Report

If the US Bank branch refused to fill out the paperwork, you could try the US Bank in
Little Tokyo, Gardena （ west 158th street&western Ave)
There are still people working here from Union Bank who can help you. There are still people working there from Union Bank, so you can consult with them.
If the paperwork was done without any problems,
try to get it certified by notary pabulic and send it to them.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#5
  • 途方に暮れている人
  • 2023/10/31 (Tue) 18:16
  • Report

Sorry, I'm not very familiar with this story, so it's hard to understand. I was originally a Union Bank user, so the original branch was closed in the first place and doesn't exist now.
It says on the treasurydirect document that notarization in Notary is not good enough.

The paperwork itself should have been correct on the third try, but I think they probably tried to authenticate from treasurydirect to US Bank using ACH, but couldn't do it. However, I am at a loss when I am told that the account number and routing number are correct, but then it cannot be authenticated. I'm really embarrassed by the tremendous inconvenience caused by the merger without my permission.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#12
  • 途方に暮れている人
  • 2023/11/01 (Wed) 13:41
  • Report

#7
Of course, US Bank will be cancelled as soon as the terms are met.

#8
You are absolutely right.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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