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Topic

Vivinavi Hawaii
I can't connect to wifi anymore.

Problem / Need advice
#1
  • rak
  • mail
  • 2024/01/11 13:06

I can no longer connect to the wifi at home, which used to work fine, and I have rebooted, etc., but can't solve the problem. My phone says to turn it back on or contact IPS. Is there anything else I can try besides rebooting before contacting the provider ？?

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#2
  • こーの字
  • 2024/01/11 (Thu) 14:03
  • Report

Are the other phones and computers connected to WiFi ？
If so, we can eliminate the possibility that the WiFi source is the problem.

Can you also connect to WiFi elsewhere from your phone ？
If so, we can eliminate the possibility of a hardware problem with your phone.

How about ？

Also, I guess you can check if you are not in airplane mode and if you can see the SSID of your home WiFi on your phone,
why not check the above first?

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#3
  • こーの字
  • 2024/01/11 (Thu) 14:03
  • Report

Are the other phones and computers connected to WiFi ？
If so, we can eliminate the possibility that the WiFi source is the problem.

Can you also connect to WiFi elsewhere from your phone ？
If so, we can eliminate the possibility of a hardware problem with your phone.

How about ？

Also, I guess you can check if you are not in airplane mode and if you can see the SSID of your home WiFi on your phone,
why not check the above first?

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#4
  • rak
  • 2024/01/11 (Thu) 14:31
  • Report

Thank you Koji.
My phone has a wifi sign but I can't connect, and the computer I use for wifi doesn't have a sign either.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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