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Vivinavi Los Angeles
Isn't Amazon's response terrible these days?

Problem / Need advice
#1
  • アマゾソ
  • mail
  • 2022/11/05 19:13

Isn't Amazon's response terrible these days?

Even if you return an item, you may not get the full amount back because it arrived at Amazon after the return period. They sent me an item that was not what I ordered and told me I had to buy it again because they couldn't send me the item I ordered. Or, they send you something you didn't order and you have to buy it back because they can't send you the item you ordered.

The previous one said, "We are sorry, we will send you a new one right away. We will send you a new one right away. Please use the one you have." But now it's like, "Sorry, we'll send you a new one right away.

Has the company policy changed or is it just me?

How about you?

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#47
  • 倍金万
  • 2022/11/14 (Mon) 10:49
  • Report

After all, it's a very large Amazon, so you can't expect to handle complaints or returns in person with blood at all.

Returns in the computer ・ If it does not apply to complaint handling, you have to give up.

On the other hand, if the return is within the return period, even if you broke it due to your own negligence, you can choose the reason for the return displayed on the screen. Never rely on live human response. If someone's item comes to you due to a shipping company's mistake, take it.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#48
  • 時は金なり
  • 2022/11/14 (Mon) 11:35
  • Report

They just haven't kept up with the times

Having just one cheap item delivered to your house is a loss no matter what you think. If there were more users, there would be no need for the cheap, loss-making customers who don't even pay for a Prime membership.

It is this customer side that is being exploited.
It is a miracle that they have allowed us to use them until now.
If only such customers exist, it is the same as advocating management that takes slavery for granted.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#49
  • 昭和のおとっつぁん
  • 2022/11/14 (Mon) 15:43
  • Report

You would have to pay shipping for one inexpensive item to be sent to you.
Unless you buy the amount of money that will be free shipping.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#50
  • 時は金なり
  • 2022/11/14 (Mon) 15:48
  • Report

I don't know because I've only used it with a Prime membership
Prime members get free shipping

As expected Amazon removes 10,000 personnel
The Great Depression is coming
Well, I'll relax and watch some TV.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#53
  • 昭和のおとっつぁん
  • 2022/11/15 (Tue) 07:47
  • Report

Even if you are not a Prime member, they can send you as much as a Prime member.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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