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• M
• 2022/10/15 (Sat) 07:59
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The k care company is very responsive in their office and their care givers are well trained, so why don't you contact them?

My mother was well taken care of.

• ケア
• 2022/10/15 (Sat) 08:47
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M Services also has a poor internal situation, but overall the care givers are rather decent.
I'm not sure about hiring privately, because of the problems with workman's comp and other issues that come up. I hope the hourly rate is high.

• 呼子
• 2022/10/15 (Sat) 09:48
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#3, even if the internal situation is not good, even if the office is not good, if the care giver is decent and good, I am already happy with that. She spends more time looking at her cell phone than looking at my mother. She misses them. I think it's true that if you hire an individual, you have to think about what will happen if something goes wrong.

• 呼子
• 2022/10/15 (Sat) 09:57
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#2, is this a K company in the South Bay? It is great that the office is so responsive and the care givers are so well trained!　Company H doesn't seem to educate their care givers. Will look on their website. Thank you.

• ケア
• 2022/10/16 (Sun) 09:55
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M is very responsive in the office to clients ！
If you hit on a lot of things and are considered and the office asks you to change if you don't like the care giver, they will send someone else right away.
In some cases, we have a single client with several care givers.

• 聖
• 2022/10/16 (Sun) 11:04
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> Office Response ™ (frequent subs, etc.) ）
This is also true for care givers.
Care givers are frustrated due to office neglect and often the same person is registered with several care providers.

> care giver's work performance ≪(mother says he is always looking at his phone, late, etc.∩)

-Late -
not to be late, was it reported to the office?

-Mom says he is always looking at his cell phone -
The office often gives the caregiver the care package, but it is not unusual for us to take care of them if it does not include talking to them or activities.
Have you checked with the office?

To begin with, the office may contact you during the time of care, and sometimes they are rushed to get back to you quickly.

I hate to say this, but sometimes what the client tells the family and what they tell the care giver are two different things.
Sometimes we suggest to the client, "Do you want to do the Fatty?" and they are told they don't have to do it, and then they tell the family, "The care giver said I don't have to do it." Some clients say the opposite.
Another client told us that the care giver stole something from her, and when we asked her about it, she just seemed suspicious without any evidence.

I wouldn't recommend it between individuals, but if you are willing to take the risk, why not try it?
It is likely to be much more trouble if something goes wrong, and I don't think this will solve the problem of care givers being late or touching their phones.
(If you can say directly between individuals not to be late or touch your phone, I think you can say that to the caregiver company. If that doesn't resolve the problem, then the care company may not be telling the care giver. )
I have heard of problems that have happened between individuals and I thought it was scary.

To be honest, there are a lot of caregiver company blunders that you have written about above.

• 勘違い思い違い
• 2022/10/16 (Sun) 11:30
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I thought that a company with a poor internal situation would
greatly affect the care giver's movement.
If you choose to go private when you don't know that
it will eventually not work out and you will have frequent problems.
This is a given
regardless of any company.
And a care giver is just a care giver.
Don't ask for care like your relatives do for their relatives.
I don't know how many hours of care you are asking for, but
I don't think it's right to ask someone you don't know to spend a lot of time talking to you
.
If you still want to do that,
you should set up your own request and
make sure you tell the care company exactly what you want.
Then you can see how it works
for yourself.
But there seems to be a shortage of care givers now,
so there is a theory that dispatch agencies do not give care givers
detailed job descriptions.
They just send the care givers anyway.

• 呼子
• 2022/10/16 (Sun) 11:39
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#7, I guess it is M. The H office seems to be run by a very small number of people, and it was not always easy to get a response when I contacted them. Maybe they don't have the time to train care givers. Thank you ！

• 呼子
• 2022/10/16 (Sun) 11:59
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#8, Yes, my mother has heard care givers complain and complain about the office. And she herself has been subbed out and told different stories than what she had heard from the office? Or that she was lied to? I don't know what it all means, but I imagine that the relationship between the care giver and the office is not good.

I also reported the tardiness. I also inquired about the mobile phone matter more than 6 months ago. As for the mobile phone matter, he said, "I report my work to the office. But still, she was touching her cell phone all the time, sometimes wearing an earphone and not hearing my mother calling out to her. For the client, it might be sad or not pleasant that the care giver is looking at his/her cell phone all the time.
As you said, if I or my mother reported it to the office and the care giver denied it with a "no", that would be the end of it. Just a bad aftertaste. Because of my mother's personality, I don't want to make a complaint and I am in a state of stress and patience with that kind of behavior. I am not in a good position to do so. I have to be firm! I heard that M is good, so I will contact other companies including M. I will go with a company even if it costs more than an individual. She is my precious mother. Thank you very much!

• 呼子
• 2022/10/16 (Sun) 12:22
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#9, "A company with a poor internal situation can greatly affect the movement of care givers."
After almost a year of service, I feel like I am finally starting to see it. This quote is so true.
You mean a work environment where care givers complain to clients about the office. It is normal for any company to have complaints and distrust, but I can understand care givers complaining to each other, but what about spitting it out to clients? My mother is a client of such a company. One time in the past, they sent me a sub who was outrageous. The care giver told me something like, "The office told me to ask the client what the job is, what do I do ？." My mother called me and I gave her instructions over the phone. Now that I think about it, the office had a hard time finding a sub, and they may have sent them anyway. And they said it was very smelly. I want my care givers to be clean.

• 聖
• 2022/10/16 (Sun) 12:29
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Yobiko

Anyway, being late is not good.
This is not good for that care giver.

If you are reporting various things to the office, then there may be a problem between office ⇔ care givers.
But what really often happens is that what you hear from the office is not what is being said in the field.
The office is absolutely determined to send someone, so they often don't tell them everything so that they don't get turned down for a dispatch.
It's like a protective measure, to avoid being turned down....
I don't doubt the feeling, but it makes the care giver nervous and the client dissatisfied. As Yobuko said about the phone, I refrain from using it because I don't want my clients to think I'm on my phone.
However, I do get texts from the company asking me to reply earlier, and I do get calls while I'm taking care of them, which I honestly don't like.
I'm sent here on the company's schedule to take care of them, so why am I being rushed to reply while they're taking care of me... And.

As I wrote above, honestly, I have the impression that all companies are similar...

You can try between individuals, but I still don't hear good rumors.
It's not like the little help you often see on information boards, so the liability and cost of anything that goes wrong is very, very high.

All companies can change care givers, so please try to make a request.
I hope you find someone who is close to what you want.

• 聖
• 2022/10/16 (Sun) 12:39
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I am very sorry if this sounds like I am complaining...
I, too, have overflowed a bit with clients.
I had to leave one of my clients for company reasons, but on the last day I found out that they had been told that I was leaving for my own reasons. He asked me several times why I didn't continue to take care of him more and if he would come back someday, and I eventually told him that it was for the company's reasons, not mine.
I may have sounded bitchy at the time... I wanted to continue taking care of that client too... I regret that.

• 呼子
• 2022/10/16 (Sun) 15:24
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Mr. Saint,

－ What we hear from the office is different from what is said in the field
－ The office is absolutely determined to send someone, so they don't tell us everything so that we don't refuse to send
－ Texts from the office asking us to reply sooner. They come and contact me while they are taking care of me

I can only assume this is a problem with the office across the board. It affects our trust with the office. I feel sorry for the care givers in the field. All of these actions are demotivating the care givers.

Especially
－ I was told I was leaving for my own reasons

You do terrible things. The office is one word: "sneaky". You tell lies like this?
The office should value and educate care givers more and be truly honest with clients. This will improve the work performance of the care givers in the field and will be appreciated by the clients. It may be difficult to repair the trust between the office and the care givers, but I hope the company realizes that this affects the clients who are not involved.

• ビジネス
• 2022/10/16 (Sun) 15:53
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If you don't have money, you don't have the right to choose
That's the reality
Everything is too expensive now

Will the economy be in recession by the end of the year ？

• 聖
• 2022/10/16 (Sun) 16:08
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I can't speak too much about it, but I feel like I have a somewhat impartial view of it, because I know both the position as an office and as a care giver.
One thing I can say is that I would like to see the office run well, as their response often has a variety of impacts. Anyway, you can request a change of care giver, so you might want to offer it first. I sincerely hope you find a good one.

• AI
• 2022/10/16 (Sun) 16:31
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I would like to see the transition to AI instead of people
Caregivers should be paid up or down depending on their evaluation
Caregivers should also evaluate clients
The number of jobs involving people will be limited in the future
People who work with each other with mutual understanding should be taken into consideration
I don't think clients are everything nowadays, so it would be good if we can leave reviews for each other

I think it's a waste to have good caregivers leave their jobs because of terrible clients

• クレーマー
• 2022/10/16 (Sun) 17:14
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If you have been in the customer service business for a long time, there will always be people who complain no matter how much you respond to them. We have our limits, so if they don't improve, we refuse service saying, "Why don't you find somewhere else you like ？. Both the customer and we have the right to choose and refuse.

• 内情屋
• 2022/10/16 (Sun) 17:17
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Some people say we should use AI for everything, but it is very difficult to use AI for interpersonal jobs.
It is even more difficult for jobs like nursing care, which requires emotional and resourcefulness.
Physical tasks such as lifting can be handled, but mental care is difficult.

Some actually have evaluation systems in place, but honestly, they are kind of a non-starter.
Many people don't know about it, but it is meaningless in that way.

• 内情屋
• 2022/10/16 (Sun) 17:26
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The right to choose and refuse is certain. The customer is not God. As someone else wrote, it's not the same to ask others to provide the kind of care that your relatives do. I think we need to have them do the parts of life that are really necessary, such as helping with toileting and bathing, but talking to them is a bit more subtle. Exercise is just about as good as I can do. If you want someone to talk to who is not a relative, what is the topic? I think.

• 介護
• 2022/10/16 (Sun) 17:51
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Old people just want to be listened to and sympathized with.
Yes, it's tough. I understand. It's hard, isn't it?
I understand. I'll be there for you.
Even if it's only for a few minutes, I listen to them every day.
I heard that just by doing that, you can save your life. If it's your job, you can do that much.

• 内情屋
• 2022/10/16 (Sun) 18:58
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> I'll listen to you every day, even if it's only for a few minutes and say yes.

So there you have it.
I've never heard of a care giver position for a few minutes.
Anyone can usually listen to you for a few minutes.
I mean, it's hours, so I'm not sure.
I know a care giver who spends a lot of time every day listening to elderly people complaining about their families.
In short, the dissatisfaction with their family members is passing to the care givers.
So I think the family should do as much as possible to talk to them and that sort of thing.

• 介護
• 2022/10/16 (Sun) 19:14
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you complain even if they are not your caregivers
you want to talk to them if they are there
they don't want answers
they just want to be listened to

you take care of them for a long time.
you're not going home after you've done your job ？
if you have nothing to do and you're buying time, it's not your job to talk to people ？
if you don't like it, quit.

• 呼子
• 2022/10/16 (Sun) 19:26
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#20Saint,
Basically, the most important thing is how well the office handles the situation.
I've had subs come to my office who had terrible body odor ≪(filthy?). ） Considering the care giver, a surprising grandmother care giver (same age according to my mother), I am only worried about asking this company to change care givers and have not been able to take action, but I might ask once. I will discuss this with my mother. Thank you!

• 内情屋
• 2022/10/16 (Sun) 19:27
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Haha, you are on the side of the family that hires the care giver. I see. The care giver can't decide the hours of care, can they?
It is normal for the family and the company to decide when to visit and when not to visit. I think it's great if you can just do what you have to do and go home at any time you want.
Don't try to divert the conversation by interjecting when you don't know what's going on inside.
You said a few minutes, how do you answer that?

• Care.com
• 2022/10/16 (Sun) 19:31
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You may also consider American care ？
You can search quickly by entering your criteria.

• 介護
• 2022/10/16 (Sun) 19:42
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I don't know, but I've heard from people who ask for care that they clean, bathe, and cook meals for a few days, 2-3 times a week.

If you're on a long term contract, you don't have a choice ？
If you don't talk to them, what would you rather be doing for long hours ？
Just sitting around ？.

• 聖
• 2022/10/16 (Sun) 19:45
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Yobiko
I seem to be a young person for a care giver and have only met care givers older than me.
It is true that many people are not comfortable being cared for by people their own age.
Some of my clients are like that.
On the other hand, however, it seems to be easier to talk to them when they are close in age, or when they get along well with each other.
Maybe there are different tastes.
You may want to take this opportunity to review your request and find someone who is closer to what you want.

• 呼子
• 2022/10/16 (Sun) 19:52
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#23Innerperson, I think you are right.

#26 caregiver,
#27 insider,
I agree with what you both said. You are right.
My mother's care giver is constantly complaining about the office. Was she lied to by the office? Was she cheated?
The client's mother hears, "Oh, well, that's tough."
I wish care givers would vent their dissatisfaction with the company to each other.

• 介護
• 2022/10/16 (Sun) 19:54
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I don't know anything about the outdated employment system of Japanese companies, but it is typical of Japanese companies to work long hours with nothing to do. It's inefficient. I guess I don't have any other choice because I can't speak English.

• 内情屋
• 2022/10/16 (Sun) 19:55
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I'm not talking to you because you're talking away again.
I said in a previous response that you shouldn't talk about it to that extent because you " don't know, but " you said it yourself.
I'm repeating something similar, but the details of care are decided by the family and the company, so it's normal for things to differ from person to person.
"What are you doing for long hours too? " does that mean you can ask that to other full time company employees as well as care givers?

• 知り合い？
• 2022/10/16 (Sun) 20:05
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I think he's talking about himself from the point of desperation.

• 聖
• 2022/10/16 (Sun) 20:10
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Complaining about the company to the client, complaining about the family to the care giver...
It's kind of sad, isn't it?
I'll tell you more... I'd like to tell you a little more... Care givers have almost no contact with each other, and the company knows this, so even if there is a problem, they often leave it alone because they think it won't become a problem.
Even if you try to think of the client first, the company does not have such a system, so it is true that many people have to deal with problems alone. I know this is off topic, but I hope it happens because finding a good match will make everyone happy.