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Topic

Vivinavi Hawaii
I can't connect to wifi anymore.

Problem / Need advice
#1
  • rak
  • mail
  • 2024/01/11 13:06

I can no longer connect to the wifi at home, which used to work fine, and I have rebooted, etc., but can't solve the problem. My phone says to turn it back on or contact IPS. Is there anything else I can try besides rebooting before contacting the provider ？?

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#5
  • こーの字
  • 2024/01/11 (Thu) 15:23
  • Report

rak,

Then there may be a problem with the WiFi router, or someone in your family may have changed the WiFi settings.
If the router has LEDs all over it, you may be able to guess what is going on from the way they blink.
Technically, you could try wiring the router from your computer to the router and see what the settings are, but that might be difficult.

I had an experience with a Hawaiian Telecom WiFi router where I couldn't get a WiFi connection and
the LEDs on the entire router to indicate WiFi connection stopped blinking, so I contacted Hawaiian Telecom and they eventually replaced it.

The router was not connected to the Internet. Rebooting the router does not seem to have solved the problem, and I think ？ it would be better to contact the provider.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#5
  • こーの字
  • 2024/01/11 (Thu) 15:25
  • Report

rak,

Then there may be a problem with the WiFi router, or someone in your family may have changed the WiFi settings.
If the router has LEDs all over it, you may be able to guess what is going on from the way they blink.
Technically, you could try wiring the router from your computer to the router and see what the settings are, but that might be difficult.

I had an experience with a Hawaiian Telecom WiFi router where I couldn't get a WiFi connection and
the LEDs on the entire router to indicate WiFi connection stopped blinking, so I contacted Hawaiian Telecom and they eventually replaced it.

The router was not connected to the Internet. Rebooting the router does not seem to have solved the problem, and I think ？ it would be better to contact the provider.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#5
  • こーの字
  • 2024/01/11 (Thu) 15:27
  • Report

rak,

Then there may be a problem with the WiFi router, or someone in your family may have changed the WiFi settings.
If the router has LEDs all over it, you may be able to guess what is going on from the way they blink.
Technically, you could try wiring the router from your computer to the router and see what the settings are, but that might be difficult.

I had an experience with a Hawaiian Telecom WiFi router where I couldn't get a WiFi connection and
the LEDs on the entire router to indicate WiFi connection stopped blinking, so I contacted Hawaiian Telecom and they eventually replaced it.

The router was not connected to the Internet. Rebooting the router does not seem to have solved the problem, and I think ？ it would be better to contact the provider.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#8
  • こーの字
  • 2024/01/11 (Thu) 15:38
  • Report

rak,

Then there may be a problem with the WiFi router, or someone in your family may have changed the WiFi settings.
If the router has LEDs all over it, you may be able to guess what is going on from the way they blink.
Technically, you could try wiring the router from your computer to the router and see what the settings are, but that might be difficult.

I had an experience with a Hawaiian Telecom WiFi router where I couldn't get a WiFi connection and
the LEDs on the entire router to indicate WiFi connection stopped blinking, so I contacted Hawaiian Telecom and they eventually replaced it.

The router was not connected to the Internet. Rebooting the router does not seem to have solved the problem, and I think ？ it would be better to contact the provider.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#9
  • rak
  • 2024/01/11 (Thu) 16:09
  • Report

Thank you Koji.
I don't think anyone in the family has changed any settings, so the router itself may be the problem. I guess I'll contact the provider.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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