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Vivinavi Hawaiiハワイレストランカード
- #1
-
- tom
- 2020/10/22 22:22
ハワイレストランカードまだ届かないんです。
メールも送ってますが返事が来ません。
私だけでしょうか?
- #7
-
8月の末に解雇となったことが原因が謎ですが、8月末の申請分からしばらくPending となっており、プロセス、支払いを受けたのが10月に入ってからでした。
そのため?Not Eligibleと表示されています。もちろんカードも届いていません。
審査に時間がかかっていたためにカードがもらえない、というのは納得がいかないのですが、やはり9月中に支払いがないともらえない、ということなのでしょうか。
このようなケースの方、いらっしゃいますか?
- #8
-
- Caroll
- 2020/10/27 (Tue) 17:40
- Report
私のレストランカードは、未だ届いておりません。
家族の1名は、10/19に受け取っています。
「アメリカだから時間がかかる」などと、呑気に構えていましたがこれは、少し遅すぎる?
と先程、カスタマーサービスに電話をかけてみましたので、
eligibleなのにまだ届いていない方の参考になるかも
とシェアさせていただきます。
名前、電話番号、住所を確認された後、届かなかった最初のカードをキャンセルし
直ぐ再発行をしてくれるとのことでした。
届くのに1週間から10日かかると言われましたが
UIオフィスに電話をすることなくカスタマーサービスで処理していただけました。
この再発行についてのコンファメーションナンバーは、あるのか?聞きましたら
それは、ないのでただ届くのを待つようにと言われました。
(念の為、話した人の名前だけは、しっかり聞きました。)
気長に待つ日々がもうしばらくは、続きそうです。
- #9
-
レストランカードをもらえなかった方がサポートセンターからの回答をシェアして下さいましたので以下、共有します。
↓
Aloha,
We appreciate your inquiry regarding the Hawaii Restaurant Card Program.
There can be a few generalized reasons as to why you may not have qualified for the Hawaii Restaurant Program.
If you were not paid a benefit in September 2020 for the month of September 2020, your data was not included for card production and unfortunately will not receive a card (even if your claim is approved in the future). Meaning that if your claims for September are pending and not processed followed with the payment for at least one week of September, you may not be eligible.
Filed and received a payment IN September for the week ending September 5, 2020; September 12, 2020; September 19, 2020 or September 26, 2020
Currently those in PUA: The federal government’s CARES Act created a separate Pandemic Unemployment Assistance (“PUA”) program that extends eligibility to individuals who normally do not qualify for traditional unemployment benefits. This new program is not administered within the Hawai‘i Department of Labor and Industrial Relations existing processing system. Thanks to additional funding provided by the Governor, DBEDT is exploring options to expand the Program to include eligible PUA claimants. More information will be updated here as it becomes available.
The initial Unemployment Insurance ("UI") claim has to be March 1, 2020 or later with the reason must stating that the job loss was due to the COVID-19 Pandemic.
If one has filed an initial claim before March and is not COVID-19 related but that individual was place on pandemic emergency unemployment compensation ("PEUC"), that individual may not be eligible.
If you filed a claim in September, but did not get paid until October, you are not eligible.
Partial unemployment was not a factor, but those on partial unemployment must meet all other criteria.
Unfortunately, if you are not eligible, you do not qualify for the program as it was set up by the State.
Please note that we cannot access the record(s) from the DLIR for individual cases therefore the reason(s) above are general ways as to why one may not be eligible.
Click here to read additional FAQs, check eligibility, or to activate or manage an individual account.
Mahalo,
Hawaii Restaurant Card Program Support
- #10
-
sunset様
やはりペンディングになった理由はどうであれ、9月にもらっていないものは対象外。ということのようですね。
もらえないものはもらえない、と諦めるしかない、ということで忘れます。
そろそろUIの残高がなくなるので、次はスムーズに移行できるようにこちらの書き込みでミスのないようにしたいと思います。
いつも情報提供ありがとうございます。
Posting period for “ ハワイレストランカード ” has been closed.
Please create new topic to continue the same topic.
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