This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

  • Employee
  • Hospitality

Customer Service Representative wanted for JTB Group

Web Access No.3219665
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Company Message

Join us at our office in the Westin Bonaventure Hotel in the heart of downtown Los Angeles.

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Job Summary

Employment Status Employee
Job Type Hospitality
Required Language English/Japanese
Number of Positions 1-2
Work Location 404 S FIGUEROA ST. # 520-A, Los Angeles, CA, 90071 アメリカ
[Work Location detail]
404 S Figueroa St #520 A Los Angeles CA zip :90071
Work Hours 05:00~13:45
Job Description JTB Group's customer service is currently recruiting personnel due to new business expansion.
This job is to provide tourist information to Japanese customers and emergency help in case of accidents by phone in response to incoming calls from all over the world.
The company is open 365 days a year, 24 hours a day.

Working hours : 05:00-13:45
Transportation ( or parking ) partially paid by company.

[Employment Requirements]
● Only applicants who are eligible to work in the United States should apply. ( No OPT please )
●Busy season with many travelers from Japan ( Golden Week ・ Obon ・ New Year ) Must be able to work
●Saturday ・ Sunday ・ including holidays ( Part-timers Same as part timer )
●Word ・ Good at Excel and other basic computer operations.
●Japanese/English required ( Conversation ・ Able to read and write )
●Like to be helpful to others.
●Hospitality service is your forte.

[Please make sure to include the following when sending your resume]
●Please send your resume as an attachment by email to this address.  laxmgr@wasglobal.com
● When sending your resume, please be sure to include the following information.
Part-time ( Part-timers but need to work 4 days a week ) or full time.
Compensation Monthly N/A
[Compensation detail]
further discussion needed
Raise / Bonus Salary increase once a year. Bonus based on actual performance.
Holidays 2 days a week for full time + holidays. 4 or more days a week required for part time.
Benefits ( Depends on hours worked ) Insurance ・ 401K

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Company Summary

Company NameWORLD ASSISTANCE SERVICE, INC.Town Guide

Selection

Application Method
Job RequirementsPlease apply only if you are eligible to work in the U.S. ( No OPT please )
●Busy season with many travelers from Japan ( Golden Week ・ Obon ・ Year-end and New Year ) Must be able to work
●Saturday ・ Sunday ・ Including holidays. ( Same as part timer )
●Word ・ Good at Excel and other basic computer operations.
●Japanese/English required ( Conversation ・ Must be able to read and write )
●Like to be helpful to others.
●Hospitality service oriented.
Posting Period: 2025/11/07 (Fri) - 2025/12/08 (Mon)
* Application period may close early depending on the situation.
4 days left
Preservation of Job Applicant's rights and equal opportunity employment
Hiring companies shall not discriminate any applicants in regards to employment and any other benefits based on their race, skin color, religion, gender, sexual preference, gender identity or expression, age, disability, marital status, citizen status, genetics, and any other category protected by laws. Moreover, hiring companies shall comply with the laws of respective countries and regions in determining employment conditions such as compensation and holidays. Should you find any violation of this policy, please contact us.