Vivinavi : World : () World

24 We support Japanese tourists visiting countries around the world with our 24-hour service ！

We are a JTB group company.
Head office is located in downtown Los Angeles at the Westin Bonaventure Hotel, and branch offices are located in San Francisco ・ Las Vegas ・ and Honolulu.

We always pursue customer satisfaction through the spirit of hospitality, improve the quality of our employees, and strive to be a one-of-a-kind company that has evolved its assistance services.

Los Angeles ： WESTIN BONAVENTURE HOTEL 5th floor
7DAYS We contract with various credit card companies, overseas travel insurance companies and travel agencies 24 hours a day to provide telephone customer service to these customers. Customer service and
desk operation.
We receive calls not only from the U.S. but also from Canada, Europe, Australia, Singapore, Hong Kong, Bali, and other countries around the world, including calls from Japan,
and provide tourist information and problem solving.

Honolulu ： WAIKIKIKI T GALLERIA 2nd floor of duty free store
7days 9:30-18:00, customer service for members of various credit card companies and overseas travel insurance companies and lounge The lounge is operated by the Waikiki International Airport.
Located in DFS in the heart of Waikiki, this office handles the largest number of visitors and provides information about sightseeing ・ events, restaurant reservations, etc.

Las Vegas ： Inside SAKS FIFTH AVE
7DAYS 10:00-18:30 Customer service for members of various credit card companies and overseas travel insurance companies in the fashion show mall. I am responsible for customer service and
desk operation for members of various credit card companies and international travel insurance companies in the fashion show mall.
Show Ticketing, Sightseeing ・ Event Information, Restaurant Reservations, etc.

San Francisco ： In HOTEL NIKKO SAN FRANCISCO
7DAYS 09:00-17:30 In NIKKO HOTEL, I provide customer service to members of various credit card companies and overseas travel insurance companies. Customer service and desk operation
and JCB lounge operation in NIKKO HOTEL.
wine and luggage shipping to Japan, sightseeing ・ event information, Alcatraz Island ticket arrangements, restaurant reservations, etc.


[For job seekers]
Concierge services for Japanese travelers.
Receive calls from Japanese credit card members, overseas traveler insurance subscribers, and people coming overseas through Japanese travel agencies, and solve problems they have consulted with us about.
Must be able to read and write Japanese and communicate in English on behalf of customers with related agencies （ hotels ・ airlines ・ restaurants ・ hospitals etc ）.
English proficiency is required for daily conversation.
This is a tough job that requires a spirit of hospitality, but we are looking for people who can receive "appreciation" from customers and place value on that.
We welcome those who are motivated by "Thank you" and "Thank you for your help".

For LA
*Transportation or parking provided, Medical ・ Dental ・ Vision insurance, life insurance, 401K, various benefits
＊ 12 days paid third year, 48 hours sick leave per year ＋ sick leave bank available
＊ OPT,J1 available （ job placement available after returning ）
＊ many enrolled for 5+ years