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• 呼子
• 2022/10/16 (Sun) 15:24
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Mr. Saint,

－ What we hear from the office is different from what is said in the field
－ The office is absolutely determined to send someone, so they don't tell us everything so that we don't refuse to send
－ Texts from the office asking us to reply sooner. They come and contact me while they are taking care of me

I can only assume this is a problem with the office across the board. It affects our trust with the office. I feel sorry for the care givers in the field. All of these actions are demotivating the care givers.

Especially
－ I was told I was leaving for my own reasons

You do terrible things. The office is one word: "sneaky". You tell lies like this?
The office should value and educate care givers more and be truly honest with clients. This will improve the work performance of the care givers in the field and will be appreciated by the clients. It may be difficult to repair the trust between the office and the care givers, but I hope the company realizes that this affects the clients who are not involved.

• ビジネス
• 2022/10/16 (Sun) 15:53
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If you don't have money, you don't have the right to choose
That's the reality
Everything is too expensive now

Will the economy be in recession by the end of the year ？

• 聖
• 2022/10/16 (Sun) 16:08
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I can't speak too much about it, but I feel like I have a somewhat impartial view of it, because I know both the position as an office and as a care giver.
One thing I can say is that I would like to see the office run well, as their response often has a variety of impacts. Anyway, you can request a change of care giver, so you might want to offer it first. I sincerely hope you find a good one.

• AI
• 2022/10/16 (Sun) 16:31
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I would like to see the transition to AI instead of people
Caregivers should be paid up or down depending on their evaluation
Caregivers should also evaluate clients
The number of jobs involving people will be limited in the future
People who work with each other with mutual understanding should be taken into consideration
I don't think clients are everything nowadays, so it would be good if we can leave reviews for each other

I think it's a waste to have good caregivers leave their jobs because of terrible clients

• クレーマー
• 2022/10/16 (Sun) 17:14
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If you have been in the customer service business for a long time, there will always be people who complain no matter how much you respond to them. We have our limits, so if they don't improve, we refuse service saying, "Why don't you find somewhere else you like ？. Both the customer and we have the right to choose and refuse.

• 内情屋
• 2022/10/16 (Sun) 17:17
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Some people say we should use AI for everything, but it is very difficult to use AI for interpersonal jobs.
It is even more difficult for jobs like nursing care, which requires emotional and resourcefulness.
Physical tasks such as lifting can be handled, but mental care is difficult.

Some actually have evaluation systems in place, but honestly, they are kind of a non-starter.
Many people don't know about it, but it is meaningless in that way.

• 内情屋
• 2022/10/16 (Sun) 17:26
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The right to choose and refuse is certain. The customer is not God. As someone else wrote, it's not the same to ask others to provide the kind of care that your relatives do. I think we need to have them do the parts of life that are really necessary, such as helping with toileting and bathing, but talking to them is a bit more subtle. Exercise is just about as good as I can do. If you want someone to talk to who is not a relative, what is the topic? I think.

• 介護
• 2022/10/16 (Sun) 17:51
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Old people just want to be listened to and sympathized with.
Yes, it's tough. I understand. It's hard, isn't it?
I understand. I'll be there for you.
Even if it's only for a few minutes, I listen to them every day.
I heard that just by doing that, you can save your life. If it's your job, you can do that much.

• 内情屋
• 2022/10/16 (Sun) 18:58
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> I'll listen to you every day, even if it's only for a few minutes and say yes.

So there you have it.
I've never heard of a care giver position for a few minutes.
Anyone can usually listen to you for a few minutes.
I mean, it's hours, so I'm not sure.
I know a care giver who spends a lot of time every day listening to elderly people complaining about their families.
In short, the dissatisfaction with their family members is passing to the care givers.
So I think the family should do as much as possible to talk to them and that sort of thing.

• 介護
• 2022/10/16 (Sun) 19:14
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you complain even if they are not your caregivers
you want to talk to them if they are there
they don't want answers
they just want to be listened to

you take care of them for a long time.
you're not going home after you've done your job ？
if you have nothing to do and you're buying time, it's not your job to talk to people ？
if you don't like it, quit.

• 呼子
• 2022/10/16 (Sun) 19:26
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#20Saint,
Basically, the most important thing is how well the office handles the situation.
I've had subs come to my office who had terrible body odor ≪(filthy?). ） Considering the care giver, a surprising grandmother care giver (same age according to my mother), I am only worried about asking this company to change care givers and have not been able to take action, but I might ask once. I will discuss this with my mother. Thank you!

• 内情屋
• 2022/10/16 (Sun) 19:27
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Haha, you are on the side of the family that hires the care giver. I see. The care giver can't decide the hours of care, can they?
It is normal for the family and the company to decide when to visit and when not to visit. I think it's great if you can just do what you have to do and go home at any time you want.
Don't try to divert the conversation by interjecting when you don't know what's going on inside.
You said a few minutes, how do you answer that?

• Care.com
• 2022/10/16 (Sun) 19:31
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You may also consider American care ？
You can search quickly by entering your criteria.

• 介護
• 2022/10/16 (Sun) 19:42
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I don't know, but I've heard from people who ask for care that they clean, bathe, and cook meals for a few days, 2-3 times a week.

If you're on a long term contract, you don't have a choice ？
If you don't talk to them, what would you rather be doing for long hours ？
Just sitting around ？.

• 聖
• 2022/10/16 (Sun) 19:45
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Yobiko
I seem to be a young person for a care giver and have only met care givers older than me.
It is true that many people are not comfortable being cared for by people their own age.
Some of my clients are like that.
On the other hand, however, it seems to be easier to talk to them when they are close in age, or when they get along well with each other.
Maybe there are different tastes.
You may want to take this opportunity to review your request and find someone who is closer to what you want.

• 呼子
• 2022/10/16 (Sun) 19:52
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#23Innerperson, I think you are right.

#26 caregiver,
#27 insider,
I agree with what you both said. You are right.
My mother's care giver is constantly complaining about the office. Was she lied to by the office? Was she cheated?
The client's mother hears, "Oh, well, that's tough."
I wish care givers would vent their dissatisfaction with the company to each other.

• 介護
• 2022/10/16 (Sun) 19:54
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I don't know anything about the outdated employment system of Japanese companies, but it is typical of Japanese companies to work long hours with nothing to do. It's inefficient. I guess I don't have any other choice because I can't speak English.

• 内情屋
• 2022/10/16 (Sun) 19:55
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I'm not talking to you because you're talking away again.
I said in a previous response that you shouldn't talk about it to that extent because you " don't know, but " you said it yourself.
I'm repeating something similar, but the details of care are decided by the family and the company, so it's normal for things to differ from person to person.
"What are you doing for long hours too? " does that mean you can ask that to other full time company employees as well as care givers?

• 知り合い？
• 2022/10/16 (Sun) 20:05
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I think he's talking about himself from the point of desperation.

• 聖
• 2022/10/16 (Sun) 20:10
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Complaining about the company to the client, complaining about the family to the care giver...
It's kind of sad, isn't it?
I'll tell you more... I'd like to tell you a little more... Care givers have almost no contact with each other, and the company knows this, so even if there is a problem, they often leave it alone because they think it won't become a problem.
Even if you try to think of the client first, the company does not have such a system, so it is true that many people have to deal with problems alone. I know this is off topic, but I hope it happens because finding a good match will make everyone happy.