This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

From [Vivinavi] Los Angeles
  • Employee
  • Hospitality

★ Full-time or Part-time ★ Location （ Burbank, CA or Torrance, CA ） ★ Call Center [Japanese-English interpreter （ Daily conversation level ）]. Full-time ・ Part-time both welcome. Provide telephone interpretation services to expatriates of major Japanese companies and their families, travelers to the U.S., and receive emergency calls when the Embassy ・ Consulate General is closed. No interpreting experience required. Training provided.

Japanese Assistance Network, Inc.

Web Access No.1832655
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Company Message

・ No interpreting experience required. We focus on your personality and language skills.
・ First, you will develop your skills through ・ interpreting for expatriate families （ daily conversation level ） and then expand your work to Embassy ・ Consulate Support Services as the next step.
・ Let's work together to create a service that will help our Japanese expatriate clients enjoy their time in the US.

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Job Summary
Employment Status Employee
Job Type Hospitality
Required Language English/Japanese
Number of Positions 1-2
Work Location 3500 West Olive Avenue Suite 300, Burbank (Warner Bros. Studios), California, 91505 アメリカ合衆国
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[Work Location detail]
オフィスでの勤務となります。

3500 West Olive Avenue, Suite 300, Burbank, CA 91505
Work Hours 06:00～14:00
[Work Hours detail]
3 ～ 5 days a week （ 8 hours a day ）
Shift （ 6:00 ～ 14:00, 14:00 ～ 22:00, 22:00 ～ 6:00 ）
*Consult on shift
Job Description Emergency call operator / telephone interpreter in a call center.

1. Taking calls that are routed to our office as emergency calls and make/send reports to Embassies and Consulate offices. Interpretation services necessary for the daily life of expatriates and Consulate offices. Interpretation services necessary for the daily life of expatriates and their family members from Japan in the USA.

Requirements:
Proficient in speaking, reading and writing in business level Japanese and English. Basic PC skills. MS Word and Excel.

Preference:
Good customer service skill

* This job description is subject to change.
Compensation Hourly 16.00～20.00
[Compensation detail]
Extra allowance depending on hours, days of the week, and holidays
Raise / Bonus Full-time employees ：
Salary increase once a year based on evaluation
Performance bonus based on achievement of group performance plan
Holidays Full-time ：
2 ～ 3 days off per week.
Shift considerations ・ Can be adjusted. Please contact us!
Benefits Full-time ：
Medical Insurance
401K
Vacation Plan
We are a group company of Relo Redac, Inc. We are a group company of Relo Redac, Inc. and therefore offer the same benefits package as our group.

Company Summary
Company NameJapanese Assistance Network, Inc.
Company Phone1-818-505-6080
Headquarter Location3500 West Olive Avenue, Suite 300, Burbank, CA 91505
OfficeWe are the largest relocation company in Japan.

Relo Group, Inc. （ Listed on TSE Prime ）
http://www.relo.jp/

Relo Redac, Inc. （ US Real Estate Business Largest Japanese real estate company in the US ）
https://reloredac.com/

Redac Gateway Hotel （ Hotel management in Torrance, CA ）
http://www.redachotel.com/ja-jp/

BGRS （ Global Relocation Services Worldwide ）
https://www.bgrs.com/

Associates for International Research, Inc （ Global Assignment Related Data Sales ・ Consulting Firm ）
http://www.air-inc.com/

Redac Advantage LLC （ U.S. Insurance Agency ）
Relocation ・ International
Relo Corporation ・ Excel International
Relo ・ Panasonic Excel International Ltd.
Relo TransEuro Ltd. （ United Kingdom ・ Netherlands Moving ）
Relo Redac Strattons, Ltd. （ United Kingdom ） （ United Kingdom Real Estate Business ）
Relo Kashin （ Beijing ） Relo Bodhi Industry & Financial Services Co Ltd （ China Real Estate Business ）
Relocation International India Private Limited （ India Serviced Apartment Management ）

Many others
Business Description24-hour telephone interpretation service for Japanese companies in the U.S. for expatriates and their families in their daily lives （ approx. 4,000 households ）
Emergency telephone service when Japanese embassies and consulates general are closed
Established1980
President / CEOSasada Taiki （ Sasada Taiki ）
Capital$ 275,000.00
Number of Employees20 （ many other contract employees ）
Major ClientsJapanese embassies and consulates abroad, Kinki Nippon Tourist, Nippon Travel Agency, Nittsu Travel Agency, TOYOTA, MITSUBISHI MATERIAL, Hertz Rent a Car, Marriott, and many others
Websitehttps://www.jan24h.com/

Selection
Application Method
Click here to apply
Job Requirements・ English ・ Daily conversational level in both Japanese and English
・ Long term work ・ 4 days a week ～ Preference given to those who can work 5 days a week
・ Visa support available for permanent positions
Selection Process / SchedulePlease send us your resume in English first.
After sending your resume, a representative will contact you.
You will then come to our office at a time convenient to you for an interview to explain the company ・ services ・ and the nature of our business.
If you are interested in working with us, you will be asked to take a simple test.

Other
Notes Why don't you talk to us first?

People like this are working here.
"I don't have any specialized knowledge, but I came to JAN because I wanted to work in a job where I can make use of my experience living in the U.S."
"I got married internationally and decided to live in the U.S. permanently. I am working at JAN because I want to use and improve the language skills I have learned so far."
"I am so happy to help people in need that I found myself working at JAN for the past 10 years.

Japanese Assistance Network is an operating company of the LILO Group （, a Tokyo Stock Exchange Prime Listing ）.
Posting Period: 2024/05/10 (Fri) - 2024/06/10 (Mon)
* Application period may close early depending on the situation.
13 days left
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Hiring companies shall not discriminate any applicants in regards to employment and any other benefits based on their race, skin color, religion, gender, sexual preference, gender identity or expression, age, disability, marital status, citizen status, genetics, and any other category protected by laws. Moreover, hiring companies shall comply with the laws of respective countries and regions in determining employment conditions such as compensation and holidays. Should you find any violation of this policy, please contact us.
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