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会計事務所でのITヘルプデスクスペシャリスト

Hotta Liesenberg Saito LLP

Web Access No.1817135
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会計事務所でITヘルプデスクを募集しています。

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Job Summary
Employment Status Employee
Job Type Other professional
Required Language English/Japanese
Number of Positions a few
Work Location 970 W 190th St Suite 900, Torrance, CA, 90502 United States
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Work Hours 08:30～17:30 [Flextime]
Job Description The IT Help Desk Specialist will be responsible for working with end users to resolve simple to complex technical issues in a geographically dispersed environment.
The ideal candidate must have strong technical troubleshooting skills spanning areas including applications, operating systems, hardware, and networking/internet connectivity, among others, and will possess excellent communication skills.
In addition to their day-to-day support activities, the selected candidate will assist the team in identifying areas of improvement when it comes to issue resolution processes, and documentation, among other areas to ensure the team continues to provide efficient, effective, and best-of-class support to all end users as our organization grows.
The job requires staying updated on industry trends and recommending improvements to enhance the overall efficiency and reliability of IT operations.

Responsibilities:
• Provide first-line technical support to internal users via phone, email, or in person
• PC/Laptop repair including cloning hard drives and hardware diagnosis
• Set up new computers in a domain environment
• Diagnose and resolve user software issues, printing, email, internet, wireless and local area network access problems
• Provide training and support to users on IT-related topics
• Willingness to work a flexible schedule as required by the task or project at hand
• Additional duties as required
Compensation Depends on Experience
Raise / Bonus Annual performance review
Annual incentive plan
Holidays Federal Holidays, Company Holidays, Half Day before Holidays, Flex Fridays
Benefits Health Insurances (Medical, Dental and Vision)
401k Plan
Paid Time Off
Compensatory Time Off
Paid Parental Leave etc.

Company Summary
Company NameHotta Liesenberg Saito LLP
Established1990
President / CEOBenito Yamazaki
Websitewww.HLS-Global.com

Selection
Application Method
Click here to apply
Job Requirements•Bachelor’s degree in Computer Science, Information Technology, or 2-5 years of relevant work experience.
•Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical users.
•Strong analytical and problem-solving abilities.
•Ability to complete tasks in both a professional and timely manner with minimal supervision.

Required experiences:
Windows Operating Systems
Microsoft Active Directory (AD)
Microsoft Office suite of products
Basic networking concepts, protocols, and equipment

Preferred experiences:
Microsoft Azure and 365
Microsoft Collaboration tools: SharePoint, Teams, OneNote, etc.
Exchange Online
Security: Azure Active Directory and Bitlocker
Selection Process / Schedule書類選考→個人面接→審査→採用／不採用の通知
Posting Period: 2024/05/02 (Thu) - 2024/06/02 (Sun)
* Application period may close early depending on the situation.
2 days left
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