This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

From [Vivinavi] Los Angeles
Monday 8:00-18:00
Tuesday 8:00-18:00
Wednesday 8:00-18:00
Thursday 8:00-18:00
Friday 8:00-18:00

ANA Sales Americas - Los Angeles

Let ANA Sales Americas arrange your airline tickets. Optional tours and Japan Rail Pass are also available.

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Frequently Asked Questions
Q1. infant ・ What age does the child fare apply to ？ and how much cheaper is the fare compared to adult ？
A. Child A. Child fares are applicable for children 2 ～ 11 years old (75% of the adult fare) and infant fares are applicable for children under 2 years old who are not occupying a seat (10% of the adult fare). However, if the child occupies a seat, the child fare will be applied.
Q2. I booked a ticket on the ANA website, can I change it at ANA Sales Americas ？
A. ANA Sales Americas can only process changes and refunds for tickets that we If you purchased your ticket on the ANA website, please contact ANA Reservations.
Q3. I purchased a ticket, but I can no longer fly on the scheduled date. Can I transfer the ticket to another person? ？
A. No. Unfortunately, the ticket is only valid for the passenger listed on the ticket and is not transferable.
Q4. I purchased a ticket from you, but I would like to change the scheduled departure date. ？
A. The availability of change depends on the fare and class of ticket you purchased. If you are unsure, please contact us.
Q5. I purchased a ticket at your company, but I need to cancel it. Can I get a refund ？
A. Refundability depends on the fare and class of ticket you purchased. Please contact us if you are unsure. Please note that we generally do not charge cancellation fees within 24 hours of ticket issuance.
Q6. When do cancellation fees begin to accrue ？
A. Generally, for tickets purchased in the U.S., cancellation fees begin to accrue when the ticket is paid for and issued. However, for ANA tickets, cancellation fees may not be incurred within 24 hours. （ Not applicable for tickets purchased within 1 week of departure ）
Q7. I am a vegetarian, can you prepare meals on board ？
A. Yes, we can. ANA offers a variety of special meals. Please click here for details.
Q8. I am traveling with friends or family. ？
A. Many airlines allow you to reserve seats in advance. If seats are available, it is of course possible to sit next to each other, but please note that this may not be possible during peak periods or on crowded flights.
Q9. Can I have free drinks on board ？
A. Some airlines charge for drinks, but ANA offers free drinks on ANA flights.
Q10. If I go to an ANA counter at an airport in the U.S., will there be Japanese-speaking staff there ？
A. Yes, there will always be Japanese-speaking staff.
Q11. What should I do if my flight is cancelled due to bad weather or disaster? Please wait for instructions from the airline staff at the airport counter or boarding gate on the day of your flight.

Ticket Quote Form

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day of departure
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Number of persons (children 2-11 years old)
Number of children (Infants 0-1 years old)
Inquiry Details
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ANA Sales Americas - Los Angeles - FAQ Frequently Asked Questions

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