This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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Kurashi-no-Safety ・ Safety Information [Consumer Affairs Information] … Subscribing to a different site when you thought you were registered as a member

I pressed the "Start" button to register for a new flea market app, and completed the entry of credit card information and other details. Then, I was connected to a video distribution service of an overseas operator that I did not remember, and the message "The viewing period is for 5 days, and if you do not cancel, approximately 7,500 yen per month will be paid from your credit card. What should I do? \.(60's )
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< One word advice >
Domestic operator's site We have received a consultation that when a user clicked on the "Start" or "OK" button displayed on the website of a domestic operator, and entered credit card information, etc., the user unintentionally entered into a subscription agreement with an overseas operator.
Buttons such as "Start" are advertisements of overseas operators, which are misleading consumers with web design, etc., and lead them to a subscription contract without their awareness.
Check carefully before clicking on a "Start" or similar button to see if it is a button for the site you are trying to register. A small "×" or similar symbol at the edge of the box is an advertisement.
Check your credit card billing often.
If you are unsure, consult your local government consumer affairs center, etc. ( Consumer Hotline 188 ).
For problems with overseas businesses, the National Consumer Affairs Center Cross-border Consumer Center ( https://www.ccj.kokusen.go.jp/ ) also offers consultation services.
< From "Mimamori Fresh Information" published by National Consumer Affairs Center >

Please check the attached file here.
https://plus.sugumail.com/usr/funabashi/doc/626187

Inquiry about the case : Consumer Affairs Center, Consumer Affairs Consultation Section ( 047-423-3006 )
Inquiry about distribution : Consumer Affairs Center, Consumer Affairs Guidance Section ( 047-423-2852 )

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  • [Registrant]船橋市
  • [Language]日本語
  • Posted : 2024/07/07
  • Published : 2024/07/07
  • Changed : 2024/07/07
  • Total View : 48 persons
Web Access No.1968373