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Kurashi-no-Safety ・ Safety Information [Consumer Affairs Information] If you are told "We will refund your money with 00pay", suspect fraud.

He purchased a watch online and transferred approximately 20,000 yen in advance to an account in his personal name. After that, I received an e-mail saying, "The product was out of stock. We will refund your money, so please communicate with the person in charge via a free call app. As soon as I contacted them via the free call application, they told me that they would refund my money via "00pay," and I repeatedly entered numbers and other information as instructed. By the time I realized it, I had been forced to send approximately 100,000 yen. I emailed the seller, but there was no contact, and the free call app had already been blocked. What should I do?
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< A word of advice >
I purchased an item online.
We have received a report that a customer was told by the seller that he/she would receive a refund using a code payment application such as 00pay due to a shortage of an item, and while going through the refund procedure, the customer received a "money transfer" when he/she should have received a "refund". If a seller tells you that he/she will refund you with 00pay, suspect fraud. Do not follow the other party's instructions.
Name of the seller ・ Location ・ Sites that do not clearly list a phone number, the product price is lower than usual, the payment method is limited to bank transfer or electronic money, or the return ・ refund rules are not stated may be fraudulent sites. Check carefully before using the site.
If you are in trouble, please contact the consumer affairs center of your local government or the nearest police department ( Consumer Hotline 188 or the dedicated police consultation phone "# 9110" number).

< From "Mimamori Fresh Information" issued by National Consumer Affairs Center >

Please check the attached file here.
https://plus.sugumail.com/usr/funabashi/doc/727988

Inquiries about cases : Consumer Affairs Center, Consumer Affairs Consultation Section ( 047-423-3006 )
Inquiry about distribution : Consumer Affairs Center, Consumer Affairs Guidance Section ( 047-423-2852 )

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  • [Registrant]船橋市
  • [Language]日本語
  • Posted : 2024/10/17
  • Published : 2024/10/17
  • Changed : 2024/10/17
  • Total View : 34 persons
Web Access No.2247513