This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

Notification

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Life Safety ・ Safety Information [Consumers' Life Information

Cleaning Always check the condition of your clothes when you receive them !

I sent a jumper to the cleaners 7 months ago. When I tried to wear it last month, the fabric of the zipper was pulled out and it was in no condition to be worn. When I told the dry cleaner, they said, "If you complain to us after six months have passed, we don't know whether the problem was caused by an accident after we picked up the garment or by the way it was handled at the time of cleaning. ( 70s )
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< A word of advice >
Cleaning problems can be caused by a combination of several factors, making it difficult to pinpoint the cause and more difficult to resolve over time. When sending or receiving dry cleaning, be sure to carefully check the condition of the garment and the treatment method with the store.
Some stores use the "Cleaning Accident Compensation Standards" to handle problems, but some do not. Check the rules of the store you use.
If you are compensated based on the "Cleaning Accident Compensation Standards," the number of months elapsed from the time of purchase and other factors are taken into consideration, so you will not receive the amount of money back at the time of purchase.
If you are in trouble, please contact your local government consumer affairs center, etc. ( Consumer Hotline 188 ).
*The "Cleaning Accident Compensation Standards" are used by stores registered with the S mark ( "Standard Business Terms and Conditions Concerning the Cleaning Business" ), and by stores that are members of the LD mark ( Cleaning Life and Health Trade Association ).

< From "Mimamori Fresh Information" published by National Consumer Affairs Center >

Please check the attached file here.
https://plus.sugumail.com/usr/funabashi/doc/543113

Inquiries about the case : Consumer Affairs Center, Consumer Affairs Consultation Section ( 047-423-3006 )
Inquiries about distribution : Consumer Affairs Center, Consumer Affairs Guidance Section ( 047-423-2852 )

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  • [Registrant]船橋市
  • [Language]日本語
  • Posted : 2024/02/21
  • Published : 2024/02/21
  • Changed : 2024/02/21
  • Total View : 97 persons
Web Access No.1671079