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The City of Orlando is issuing the following information to keep the community informed and updated on Hurricane Milton recovery.

Today, the city of Orlando is currently assessing neighborhoods for any damage and/or hazards in the community, including downed trees, traffic light outages, and power outages and encourage residents to use caution if going outside.

The city has emergency response crews out currently and is sharing the following information:

CITIZEN INFORMATION LINE

The Citizen Information Line – 407-246- HELP (4357) - remains open and operational. Residents are encouraged to call this line to report damage, downed trees, traffic lights that are out and to get information from the city on response efforts.

POWER RESTORATION

OUC crews are in the process of restoring power to more than 58,000 customers affected by the storm. Customers can report outages by calling 407-423-9018 or by texting “OUT” to 69682. If customers experience issues making contact, OUC asks that you reach out via its social channels on X (https://x.com/OUCreliableone?mc_cid=56b2dce92d&mc_eid=UNIQID) , Facebook (http://facebook.com/oucthereliableone?mc_cid=56b2dce92d&mc_eid=UNIQID) and Instagram (http://instagram.com/oucthereliableone?mc_cid=56b2dce92d&mc_eid=UNIQID) .

LIMIT WATER USAGE

As a result of the heavy rain brought by Hurricane Milton, the City of Orlando requests that residents continue to limit water use as the city’s Water Reclamation system is working at capacity. Please refrain from doing laundry, washing dishes, taking showers/baths and flushing toilets. Additional water usage like this will put additional pressure on these operations and could lead to sewage overflows.

LAKES & FLOODING

Streets and Stormwater crews are assessing any high-water levels following Hurricane Milton and the potential for issuing any Lake Alerts. As a precaution, please refrain from contact with standing water in the roadways, lakes or any other recreational activity.

TREES IMPACTING ROADWAYS
City staff are currently removing trees, including 27 known trees blocking roadways at this time.


TRAFFIC LIGHTS
The City of Orlando Transportation Engineering staff continues to work to restore power at impacted traffic lights. At this time, there are 20 devices without power, 24 with flashing lights and 360 without communication. This is out of a total of 408 devices.


TRANSPORTATION ADVICE
Because of all these reasons – flooding, debris and traffic light impacts - the city continues to encourage residents to shelter in place. If you must travel out, do not drive through standing water and treat downed traffic lights as four-way stops.


NEIGHBORHOOD CENTERS, PARKS AND RECREATION FACILITIES
While crews continue to assess all city facilities and parks for damage, city After School Programs will reopen at all Neighborhood Centers for students already enrolled tomorrow, Friday, October 11 at 7:30 a.m. due to the closure of Orange County Public Schools.


CITY PARKING GARAGES
All cars parked in city garages for the storm should be removed by 12 p.m. Friday, October 11.


DEBRIS & TRASH PICKUP

The current plan for debris and trash pickup, if water recedes to allow for solid waste vehicles to operate safely is as follows:

The city will begin debris pick up will begin tomorrow, October 11, 2024. Residents can help expedite the yard waste collection process by doing the following:
* Place debris at the curb, not in the street

* Bag and bundle yard waste

* Separate yard waste and building materials

Commercial operations will resume Friday, October 11, 2024, as well as the residential makeup day for residential garbage. This will cover skipped pickups from Wednesday, October 9, 2024. Thursday skipped pickups will be the next service day, Thursday, October 17, 2024.

CITY SERVICES AND CITY HALL
City Hall and other facilities, including Neighborhood Centers and Recreation facilities, will reopen Friday, October 11, 2024, for normal business hours. City services will also resume normal operations on Friday, October 11.


STAY INFORMED

Stay informed and get information from the City of Orlando through social media at:
* City of Orlando’s Facebook page: facebook.com/cityoforlando (https://www.facebook.com/cityoforlando?mc_cid=56b2dce92d&mc_eid=UNIQID)

* Spanish – facebook.com/ciudaddeorlando (https://www.facebook.com/ciudaddeorlando?mc_cid=56b2dce92d&mc_eid=UNIQID)

* City of Orlando’s Instagram: instagram.com/thecitybeautiful (https://www.instagram.com/thecitybeautiful/?mc_cid=56b2dce92d&mc_eid=UNIQID)

* City of Orlando’s X (formally Twitter) account: @citybeautiful (https://x.com/citybeautiful?mc_cid=56b2dce92d&mc_eid=UNIQID)


For more information, suggested supplies and things to consider while preparing for a storm, visit orlando.gov/storm (https://www.orlando.gov/Home?mc_cid=56b2dce92d&mc_eid=UNIQID) .

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