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CMS Cloud
Weekly change newsletter 11/27/2024 -Update

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Each week, the CMS Cloud program provides a list of upcoming changes, maintenance windows, and updates to help customers build awareness and plan effectively and summarizes changes from the previous week.

This newsletter includes:

* Completed change summary for the week of 11/21/2024 [ #CC ]
* 11/27/2024 - Non-Marketplace PROD SSM Patching [ #NMSSM ]
* 12/01/2024 - Splunk HTTP Event Collector (HEC) Maintenance and Index Creation [ #Splunk ]
* Reminder - Open Enrollment (OE12) - Moratorium [ #OE12 ]

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Completed change summary for the week of 11/21/2024

* 11/24/2024 - DevOps Services Maintenance [ https://cloud.cms.gov/News ]
* 11/24/2024 - Splunk HTTP Event Collector (HEC) maintenance  [ https://cloud.cms.gov/News ]
* 11/24/2024 - Cloud Storage Virus Scan Version Upgrade [ https://cloud.cms.gov/News ]

  To learn details about previous changes please go to the News and Updates [ https://cloud.cms.gov/News ] section on cloud.cms.gov. (Secure Access required)

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11/27/2024 - Non-Marketplace SSM patching - PROD

*Summary*


* Non-Marketplace PROD
* SSM Linux & Windows Vulnerability Patching

*Actions we are taking: *

As part of our normal patching, the CMS Cloud team will apply the latest Windows and Linux patches on Wednesday, 11/27/2024 at 9:00 p.m. ET.  The week's patches will impact the PROD environment for the affected Non-Marketplace applications noted below.

*When is this happening?*

Start Time: Wednesday, 11/27/2024 at 9:00 p.m. ET

End Time: Thursday, 11/28/2024 at 2:00 a.m ET

*Who will be impacted? *

Reboot - CEDAR, Million Hearts, FFSDCS, RASS, OC Base- eLDAP, SC CLIA, NTP LMS, Spott MACBIS, MDP, OC Base- WNMG, NEIL/HRES, OC Base- EWST, MacFin, eAPD Hi-C, OC Base- CMS Cloud Legacy, OC Base- DevSecOps SecDevOps, iServ, MDP, PECOS2.0, SEI, NDW, OC Base- PWSS, TRA, CMS ARTS, MCIM, RAD Analysis Tools, MCIM, Perm,  CMS Cloud - CRE, CMS Cloud - Enterprise Agile Tools, CMS Cloud tamer, CMS Cloud - CARD, CMS Cloud - ECS Fargate, CMS Cloud - Direct Connect, CMS Cloud - Jfrog SonarCube, CMS Cloud - DNS Prod, CMS Cloud - SRE, CMS Cloud - Governance 2.0, MEOWx, CMS Cloud - CloudBees Jenkins, CMS Cloud - CET, CMS Cloud - DevSecOps, CMS Cloud - Utilities, CMS Cloud - Testrail, CMS Cloud - CircleCI, CMS Cloud - Sam GSS Security GovCloud, SWIFT

No reboot -  MEPBS, EACMS, MacPro, PS&R, RDS, OC Base- APIM GEO, 1115 PMDA, CMS Cloud - Governance 2.0, CMS Cloud - QuickDNS, CMS Cloud - CMSNet, CMS Cloud - CCG Web Content, CMS Cloud - Network Arch, CMS Cloud - VPC Automation, CMS Cloud - Security Team, CMS Cloud - CCG Web Content, CMS Cloud Temporal, CMS Cloud - Splunk, CMS Cloud - CET, AWS GSS Security GC, CMS Cloud - Splunk GovCloud Dev

*What is the impact? *

Patches will be transmitted to the affected areas. For some customers, reboots may occur depending upon the tags applied.

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12/01/2024 - Splunk HTTP Event Collector (HEC) Maintenance and New Index Creation

*Summary*

In order to keep the logging environment up to date and performing well, the CMS Cloud team will conduct maintenance on the Cloud instances of the Http Event Collector (HEC) infrastructure this Sunday, December 1st.

*Actions we are taking*


* Restart Production HEC Servers 
* Create New Indexes

*When is this happening?*

Start Time: Sunday, 12/01/2024 at 7:00 a.m. ET
End Time: Sunday, 12/01/2024 at 12:00 p.m. ET

*Who will be impacted?*

Customers will not be impacted by this change.  There may be some slowness when executing searches.

*What is the impact? *

Restart Production HEC Servers - The old HEC instances will be replaced and restarted in batches. There should be no downtime or data loss experienced during the upgrade.

Create New Indexes - New indexes will be added.  Users may experience when executing searches while the indexers are restarting.

*Benefits of the change *

The HEC forwarders will be able to support the increased size of the Persistent Queue which will improve performance.

New indexes will be available for customer reporting.

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*Reminder - Open Enrollment (OE12) - Moratorium*

*Summary*

To help ensure that we maintain good system performance and stability during CMS Healthcare Open Enrollment, an annual Moratorium period has been established to shift the scheduling of production system changes into a designated weekly maintenance windows which occurs on most Sundays.

*KEY DATES*: (click to download the OE12 schedule and key dates pdf file [ https://content.govdelivery.com/attachments/USCMS/2024/09/25/file_attachments/3010280/OE%2012%20Moratorium.pdf ])

Start time: Tuesday, October 1, 2024 at 12:00 a.m. ET

End time: Thursday, January 16, 2025 at 5:00 a.m. ET

*Maintenance Windows: *Sunday 12:00 a.m. ET – 12:00 p.m. ET **


* December 1, 8, 22, 29 

*Embargo Weekend 2: D**ecember  14, 15*


* No planned down-time – all Marketplace systems should be available
* No infrastructure changes should be implemented

*Who will be impacted?*

Any Hybrid Cloud IT Operations team planning to make a change to a system supporting the CMS Healthcare Marketplace either directly or indirectly.  

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Need help? We are here to support you.

If you have any questions, don't hesitate to reach out to your assigned Hosting Coordinator. CMS IT Support can be reached via cloudsupport@cms.hhs.gov, <cloudsupport@cms.hhs.gov> or call (800) 562-1963, and is documented here at Support Page [ https://cloud.cms.gov/cms-cloud-get-help ] on cloud.cms.gov [ http://cloud.cms.gov/ ].



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