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CMS Cloud
Weekly change newsletter 10/31/2024 -Update

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Each week, the CMS Cloud program provides a list of upcoming changes, maintenance windows, and updates to help customers build awareness and plan effectively and summarizes changes from the previous week.

This newsletter includes:

* Completed change summary for the week of 10/25/2024 [ #CC ]
*

11/03/2024 - DevOps Services Maintenance [ #DevOps ]


* 11/03/2024 - Update CMS-OIT Patching CloudFormation Stacks   [ #CloudFormation ]
* 11/03/2024 - Tenable Security Center Minor Version Upgrade [ #Tenable ]
* 11/03/2024 - VPC Peering TWS SBX v4 to TWS PROD v3 [ #TWS ]
* 11/03/2024 - Enterprise Testing Services Maintenance [ #Testing ]
* 11/03/2024 - Reboot and Replace Splunk Indexer 2.2:53  [ #Splunk ]
* 11/03/2024 - Cloud Storage Virus Scan Version Upgrade  [ #Virus ]
* Reminder - Open Enrollment (OE12) - Moratorium [ #OE12 ]

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Completed change summary for the week of 10/25/2024

* There were no impactful planned maintenance items scheduled for this weekend.

  To learn details about previous changes please go to the News and Updates [ https://cloud.cms.gov/News ] section on cloud.cms.gov. (Secure Access required)

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11/03/2024 - DevOps Services Maintenance

*Summary*

CMS Cloud will be performing maintenance updates on its DevOps tools. 

*Actions we are taking*

Modifying internal stores of SSL root certificates for Jfrog and Cloudbees.

*When is this happening?*

Start time: Sunday, 11/03/2024 at 12:00 a.m. ET
End time: Sunday, 11/03/2024 at 1:30 a.m. ET

*Who will be impacted?*

All AWS Commercial and GovCloud customers of CloudBees and Jfrog.

*What is the impact? *

Customers should expect a short downtime for each service as instances are restarted within the maintenance window.

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11/03/2024 - Update CMS-OIT Patching CloudFormation Stacks  

*Summary*

CMS Cloud will update patching stacks for several Marketplace accounts that are out of sync. 

*Actions we are taking*

The Cloud team will update / reapply CMS-OIT Patching Stacks and resources that control the patching automation used by the ADO accounts.

*When is this happening?*

Start time: Sunday, 11/03/2024 at 12:00 a.m. ET
End time: Sunday, 11/03/2024 at 2:00 a.m. ET

*Who will be impacted?*

The following Marketplace account stacks will be redeployed mitg-fm, mitg-pm.

*What is the impact? *

The configuration update will have no impact to the customer.

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11/03/2024 - Tenable Security Center Minor Version Upgrade

*Summary*

The CMS Cloud Security team will update our Tenable Security Center instance version.

*Actions we are taking*

As part of CMS Cloud's commitment to improve our security posture, CMS Cloud Security team will update our Tenable Security Center (formerly Tenable.sc) instance version to ensure we have the latest updates for optimal performance and security.

*When is this happening?*

Start time: Sunday, 11/03/2024 at 1:00 a.m. ET
End time: Sunday, 11/03/2024 at 12:00 p.m. ET

*Who will be impacted?*

All systems leveraging Tenable Security.

*What is the impact? *

There will be no downtime with this implementation.

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11/03/2024 - VPC Peering TWS SBX v4 to TWS PROD v3

*Summary*

The CMS Cloud team will create a standard VPC peering connection for TWS.

*Actions we are taking*

TWS will receive a connection to allow their processes to run from v4 'tws-east-sandbox' and monitor DB2 health status on DB2 instances in v3 TWS environments.

*When is this happening?*

Start time: Sunday, 11/03/2024 at 8:00 a.m. ET
End time: Sunday, 11/03/2024 at 9:30 p.m. ET

*Who will be impacted?*

TWS account customer mitg-ffm

*What is the impact? *

There will be no customer downtime with this implementation.

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11/03/2024 - Enterprise Testing Services Maintenance

*Summary*

In order to keep up to date with the latest versions and security advisories, the CMS Cloud team will be performing maintenance updates on Enterprise Testing tools.

*Actions we are taking*


* Update Selenium Box Hub and Executors with the latest Amazon Linux 2023 Gold Image for CMS Cloud

*When is this happening?*

Start time: Sunday 11/03/2024 at 9:00 a.m. ET

End time: Sunday 11/03/2024 at 11:59 a.m. ET

*Who will be impacted?*

All AWS Commercial and GovCloud customers of Selenium Box.

*What is the impact? *

Customers should expect downtime for the service as instances are restarted within the maintenance window.

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11/03/2024 - Reboot and Replace Splunk Indexer 2.2:53 

*Summary*

AWS has scheduled a Splunk Indexer instance for maintenance and it needs to be rebooted and possibly rebuilt.

*Actions we are taking*

The Cloud Support team will reboot a specific Splunk Indexer instance to address a performance issue, and if needed proceed with a rebuilt.

*When is this happening?*

Start time: Sunday 11/03/2024 at 9:00 a.m. ET

End time: Sunday 11/03/2024 at 12:00 p.m. ET

*Who will be impacted?*

There is no customer impact related to this maintenance.

*What is the impact? *

There is no impact to operational performance. This will have no impact on Cloud Splunk performance and will not impact user searches or dashboards.

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11/03/2024 - Cloud Storage Virus Scan Version Upgrade 

*Summary*

The Cloud Support team will upgrade a Cloud Storage Virus Scan Version to accommodate a customer request.

*Actions we are taking*

The Cloud Support team will deploy a standard CloudFormation template to update the Cloud Storage Virus Scan Version. 

*When is this happening?*

Start time: Sunday 11/03/2024 at 9:30 a.m. ET

End time: Sunday 11/03/2024 at 12:00 p.m. ET

*Who will be impacted?*

FFM_HIOS

*What is the impact? *

This will be no impact or downtime during this update.

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*Reminder - Open Enrollment (OE12) - Moratorium*

*Summary*

To help ensure that we maintain good system performance and stability during CMS Healthcare Open Enrollment, an annual Moratorium period has been established to shift the scheduling of production system changes into a designated weekly maintenance windows which occurs on most Sundays.

*KEY DATES*: (click to download the OE12 schedule and key dates pdf file [ https://content.govdelivery.com/attachments/USCMS/2024/09/25/file_attachments/3010280/OE%2012%20Moratorium.pdf ])

Start time: Tuesday, October 1, 2024 at 12:00 a.m. ET

End time: Thursday, January 16, 2025 at 5:00 a.m. ET

*November 1 – First day of Open Enrollment*

*November 3 - Daylight Savings time ends at 2:00 a.m. (an hour is gained)*

*Maintenance Windows: *Sunday 12:00 a.m. ET – 12:00 p.m. ET **


* November 3, 10, 17, 24 
* December 1, 8, 22, 29 

*Who will be impacted?*

Any Hybrid Cloud IT Operations team planning to make a change to a system supporting the CMS Healthcare Marketplace either directly or indirectly.  

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Need help? We are here to support you.

If you have any questions, don't hesitate to reach out to your assigned Hosting Coordinator. CMS IT Support can be reached via cloudsupport@cms.hhs.gov, <cloudsupport@cms.hhs.gov> or call (800) 562-1963, and is documented here at Support Page [ https://cloud.cms.gov/cms-cloud-get-help ] on cloud.cms.gov [ http://cloud.cms.gov/ ].



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