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News Release - Toronto residents encouraged to create account and explore new online portal for booking recreation programs and facilities  

City of Toronto Media Relations has issued the following:
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News Release

November 7, 2024

Toronto residents encouraged to create account and explore new online portal for booking recreation programs and facilities  

Yesterday, the City of Toronto officially launched a new online registration and booking system, making it easier to reserve recreation and cultural programs and facilities. Residents are encouraged to explore the system and create their new account before December.  

Toronto residents must have a new account before they can register for winter recreation programs. New for this winter, residents will be able to register for Older Adult programs in advance of the regular registration days. All Older Adult programs across the city will open for registration on Tuesday, November 26 at 10 a.m.

All other programs open for registration at 7 a.m. on Tuesday, December 3 and Wednesday, December 4. 

The new registration and booking system provides a more modern and accessible experience when registering for the City's recreation and cultural activities, and for booking facilities such as indoor ice rinks, fire pits, sports fields and stadiums. 

The new portal allows Torontonians to:  

• Log in easily with email and password 
• Create a personalized wish list of programs 
• Buy memberships online and set up for auto-renewal 
• Receive notifications in advance of membership expirations 
• Access photos of bookable spaces in recreation centres, parks, museums and cultural centres  
• Access results online including grades of programs such as swimming. 

There are several key dates to remember to ensure residents and visitors make the most of the new system: 

• As of now – Check out the all-new online system and follow the simple steps to create a new account. There are written instructions, video tutorials and staff-led help sessions available to support users. 

• Wednesday, November 13 – Users can begin searching for winter recreation programs and building personalized wish lists. City programs include Holiday CampTO, PA Day CampTO, December holiday events, March Break CampTO and Aquatic Leadership programs.  

• Thursday, November 21 – Users may begin to reserve spots for select drop-in activities like aquatic fitness. 

• Tuesday, November 26 – Early registration for Older Adult programs opens at 10 a.m.  

• Before Tuesday, December 3 – Residents who wish to book winter recreation programs should have already created their new account in the system. Users will not be able to register for programs until they have completed this step. 

• Tuesday, December 3 and Wednesday, December 4 – Registration for winter recreation programs will open at 7 a.m. each day. 

Anyone planning to participate in a recreation or cultural program, book space or obtain a membership is encouraged to learn more by visiting the City’s website: https://www.toronto.ca/explore-enjoy/parks-recreation/how-to-use-our-services/online-registration-booking/
  
Toronto is home to more than three million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, innovation and climate action, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information, visit www.toronto.ca or follow us on X at x.com/cityoftoronto, on Instagram at www.instagram.com/cityofto or on Facebook at www.facebook.com/cityofto.

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Media contact: Media Relations, media@toronto.ca

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