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• Kanikani22
• 2023/07/04 (Tue) 04:27
• Report

I used this service in mid-April to Japan arriving at Narita.

I arrived 3 hours before the flight and had to wait in a long check-in line. .....
I was told that the reason for the long line was because the same counter was used for Haneda flights departing earlier than Narita flights.

The machine is at the same counter. The machine finally gave me a ticket after 3 tries. My husband stayed on the line and I went to the machine, and when it didn't work after two tries, I was worried about giving up, but on the third try I got it. ！

An American ？ looking person was also struggling, but he looked like he could manage.

There were a few Japanese who tried to check in using the machine, but gave up and returned to the line.

By the way,
my husband's passport was accepted easily from the beginning, but my passport was out twice.

And as for checked baggage,
we were told to take our paper tickets to the "ticketed counter".
I showed the ticket flier and the attendant called me to come over.

I left the long line safely, but this time the checkpoint was so crowded that I was just in time to board.

The familiar faces in the long line around us boarded the plane, gasping for breath... I wondered if the people further back in the line had boarded ？ but I couldn't tell.

By the way, Hawaiian Airlines has a plane in the domestic area, so even if I check in at international flight, I have to move to the domestic area after all.

For your information....

• 関空行き
• 2023/07/05 (Wed) 01:49
• Report

kanikani22

Thank you for the useful information!
I see you tried the machine,
I see some light now.

Last time I returned home alone, but this time I have a companion
so I will have one person wait in line just in case, and a few others will try
the machine.

By the way, as of last month, the Hawaiian baggage checkpoint was
moved to the international end of the
terminal at Domestic (Interisland).
It used to be the farthest opposite end, but
now it is closer.
So after checking in at the international terminal, it is not too far to go to
the baggage check point at the domestic terminal.
When I used this terminal, it was relatively quiet and I could go there easily.

I will share the information here again
for your reference when I return home this month.
Thank you all.

• ぞう
• 2023/07/10 (Mon) 19:31
• Report
• Delete

I checked with the Hawaiian ground staff before,
the kiosk machine can be used if you have a Japanese passport.
If you approach the counter and ask for your checked baggage when there is an opening. The company will be happy to help you.

After attaching the luggage tag issued by the machine,
I usually go to the back of the counter and ask for a gap between customers and clients to deal with,
completing check-in in a flash.

TSA can be entered from anywhere, so it is one way to find an open space and use it.
Note, however, that the TSA PRE-only entrance is only accessible if you are eligible for it.
Incidentally, the Interisland Terminal should not accept check-in for Japanese flights.

• 関空行き
• 2023/07/11 (Tue) 21:38
• Report

Mr. Elephant

Thank you for the information ！
I see that it is possible to check in at the machine if you have a Japanese passport.
I heard that you can also check in your baggage by looking at the gap between the time you check in and the time you leave.

I have some hope that we will be able to make it for now.
Thank you all for your information.

• 関空行き
• 2023/07/23 (Sun) 22:50
• Report

Topic.
I am reporting that I recently flew Hawaiian Airlines.

We arrived at Honolulu airport 3 hours before boarding time.
The check-in line was not very long, but it took about
30 minutes to be called to the counter
from the beginning of the line.

Actually, I first tried to check in at the machine, but
I got an error
no matter how many times I tried to enter the number of pieces of baggage to check in, so I asked the agent there
who managed to get my boarding pass, but …
the agent continued to check me in. The agent continued to operate the baggage check, but the error continued
.
And finally, the baggage tag could not be produced by the machine
and I was told to get in line for check-in ….
I had no choice but to get in line at the end of the line …
However, another person who was operating the machine next to me had a boarding pass and
baggage tag, so it seems that there are cases where you can check in
without any problem.

I was not satisfied with the result, but
there are more counters than before, and
the line seems to be getting better, so
I guess it is acceptable at least for now.
I don't recommend it for people with children or the elderly, though.

This is a late report on the current status of Hawaiian Airlines
.
I would like to make an earnest request to Hawaiian Airlines
so that I can check in by machine without any problem.

Thank you for reading this long report.