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Customer Service Representative - Parks Scheduling Office

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Customer Service Representative - Parks Scheduling Office [ https://www.governmentjobs.com/careers/bellevuewa/jobs/4418885?utm_medium=email&utm_source=govdelivery ]
Want to help our diverse community find a great location for their next gathering? Whether they are planning something for their family, company, organization, or friends, we can guide them to a great facility.
 
Our clients want to build relationships while enjoying a picnic or celebrating life events like a wedding, shower, birthday, memorial service, or athletic activity. The Parks Scheduling Office facilities are a great place for those gatherings to happen. We schedule rentals at a variety of picnic sites, 3 indoor facilities, and athletic fields. Now all we need is you!

Our Customer Service Representatives provide rental information, answer questions, process request forms and payments, and send out confirmations. Most communication occurs by email or phone.
 
A great candidate for this position has experience with Customer Service, Microsoft Outlook, Word, Excel, and Teams. Will be a quick learner, detail-oriented, understand scheduling, be flexible, enjoy a fast paced and ever-changing environment, and work well with database-type computer systems.
 
This position involves a high degree of public contact as well as clerical work in an automated office environment. Employees receive and answer inquiries from the public by email, telephone, or in person on a wide range of government services, rates, policies, and procedures. Some cash handling and/or collection may be included.
 
Hybrid schedule may be available, with some days each week remote and some in person at Bellevue City Hall.  The typical work hours are up to 28 hours per week, Monday-Friday during the day, but could include occasional evening and/or weekend shifts. body { font-size: 1em; font-family: Arial, Verdana, sans-serif; font-weight: normal; font-style: normal; color: #333333; }

 


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