Vivinavi

0 "Consumer Affairs Information No.88"

0 [Beware of Scams Conjugated with the Noto Peninsula Earthquake]
We would like to express our deepest sympathies to the victims of the Noto Peninsula earthquake.
In relation to the recent earthquake, we have received some consultations such as "I received a suspicious phone call saying that the city is collecting donations" or "I received a suspicious visit asking for support goods".

[Advice]
Regardless of whether you are in the affected area or not, please be aware that there will be many fraudulent troubles and malicious business practices that take advantage of the earthquake.
Public institutions will not call each household to ask for donations. When transferring donations to an account, carefully check the name of the payee.

"Announcement Information" (2024/1/12) citing National Consumer Affairs Center, Japan
For more information, see
https://www.kokusen.go.jp/news/data/n-20240112_2.html

[Beware of problems when signing contracts or cancelling contracts with gyms, etc.]
Regarding contracts with gyms, etc. that provide exercise facilities and instruction, etc.
・ I was charged a penalty fee when I requested to cancel the contract.
・ The fee continued to be deducted from my account even though I cancelled the contract.
・ After the trial or trial plan ended, the plan was automatically renewed to the regular plan.
We have received such consultations.

[Advice]
Be aware of the following points and check them before signing a contract.
・ At the time of cancellation （ At the time of suspension ・ At the time of withdrawal ） Contact information, settlement method, plan term, etc.
・ When cancelling, confirm the cancellation procedure and offer period
・ In case of trial or trial plan, check whether automatic renewal
・ Multiple means of contact

"Announcement Information" (2024/1/24)quoting National Consumer Affairs Center, Japan
For more information, please visit
https://www.kokusen.go.jp/news/data/ n-20240124_2.html


◎Ichikawa City Consumer Affairs Center Phone ： 047-320-0666

[Consultation date and time]
Monday - Friday (Telephone consultation ・ Face-to-face consultation
2nd ・ 4 Saturdays (Telephone consultation only)10 ： 00-16 ： 00
[Closed]
Saturday (except 2nd ・ 4 Saturdays), Sunday, National holidays, Year-end and New Year's holidays


Ichikawa City Hall