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November 18, 2024 Memo Release: Revised Long-Term Care (LTC) Surveyor Guidance: Significant revisions to enhance quality and oversight of the LTC sur

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*Revised Long-Term Care (LTC) Surveyor Guidance: Significant revisions to enhance quality and oversight of the LTC survey process [ https://www.cms.gov/medicare/health-safety-standards/quality-safety-oversight-general-information/policy-memos-states/revised-long-term-care-ltc-surveyor-guidance-significant-revisions-enhance-quality-and-oversight-ltc ]*

Greetings,                                                                                           

There has been an update to the Policy & Memos to States and CMS Locations page. Please distribute to staff as appropriate.

 

*Memo Number* *Memo Name* *Contact or Reference* *Memo Posting* QSO-25-07-NH Revised Long-Term Care (LTC) Surveyor Guidance:  Significant revisions to enhance quality and oversight of the LTC survey process

For questions or concerns relating to this memorandum, please contact CMS at NHSurveyDevelopment@cms.hhs.gov. For questions on regulations and interpretive guidance contact CMS at DNH_TriageTeam@cms.hhs.gov.

https://www.cms.gov/medicare/health-safety-standards/quality-safety-oversight-general-information/policy-memos-states/revised-long-term-care-ltc-surveyor-guidance-significant-revisions-enhance-quality-and-oversight-ltc

*Previously issued memos:*

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* QSO Memos are posted on the S&C website: https://www.cms.gov/medicare/health-safety-standards/quality-safety-oversight-general-information/policy-memos-states-and-cms-locations [ https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cms.gov%2Fmedicare%2Fhealth-safety-standards%2Fquality-safety-oversight-general-information%2Fpolicy-memos-states-and-cms-locations&data=05%7C01%7CPaula.Biemer%40cms.hhs.gov%7C5c37e102f8c44bcc3bae08dbb9ee9e49%7Cfbdcedc170a9414bbfa5c3063fc3395e%7C0%7C0%7C638308207127446939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=bcn20HvwWvcxKNENY0o9h17aF69rvqZUup74mGyuXo8%3D&reserved=0 ]

 


* Admin Info memos are posted on the S&C website: https://www.cms.gov/medicare/health-safety-standards/quality-safety-oversight-general-information/administrative-information-memos-states-and-regions [ https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cms.gov%2Fmedicare%2Fhealth-safety-standards%2Fquality-safety-oversight-general-information%2Fadministrative-information-memos-states-and-regions&data=05%7C01%7CPaula.Biemer%40cms.hhs.gov%7C5c37e102f8c44bcc3bae08dbb9ee9e49%7Cfbdcedc170a9414bbfa5c3063fc3395e%7C0%7C0%7C638308207127446939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=v2odYet%2BR2UQ554Wp%2Fv1oM4sdzZsdBViEBpCXqGFy8g%3D&reserved=0 ]

 


* Quality and Safety Special Alerts memos are posted on the S&C website: https://www.cms.gov/medicare/health-safety-standards/quality-safety-oversight-general-information/quality-and-safety-special-alerts

 

 

*Resources to Improve Quality of Care:* [ https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fqsep.cms.gov%2FProvidersAndOthers%2Fpublictraining.aspx&data=05%7C01%7CPaula.Biemer%40cms.hhs.gov%7C5c37e102f8c44bcc3bae08dbb9ee9e49%7Cfbdcedc170a9414bbfa5c3063fc3395e%7C0%7C0%7C638308207127446939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=7nbLcVfu0ySxGNdtSm1HLrV8alOJioB0RebY30Ksh3M%3D&reserved=0 ]

Check out CMS’s new Quality in Focus interactive video series.  The series of 10–15 minute videos are tailored to provider types and aim to reduce the deficiencies most commonly cited during the CMS survey process, like infection control and accident prevention.  Reducing these common deficiencies increases the quality of care for people with Medicare and Medicaid.

Learn to:

" "


* Understand surveyor evaluation criteria
* Recognize deficiencies.
* Incorporate solutions into your facility’s standards of care

" "

See the Quality, Safety, & Education Portal Training Catalog [ https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fqsep.cms.gov%2FProvidersAndOthers%2Fpublictraining.aspx&data=05%7C01%7CPaula.Biemer%40cms.hhs.gov%7C5c37e102f8c44bcc3bae08dbb9ee9e49%7Cfbdcedc170a9414bbfa5c3063fc3395e%7C0%7C0%7C638308207127446939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=7nbLcVfu0ySxGNdtSm1HLrV8alOJioB0RebY30Ksh3M%3D&reserved=0 ], and select Quality in Focus.

 

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